Associate Infrastructure Engineer

Associate Infrastructure EngineerUp to £47,000 plus great benefits (Work Level 6A)Manchester City Centre (Hybrid Working)

Were open to applications from people who may require flexible working arrangements. Therell be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

Were looking for an Associate Infrastructure Engineer to join our Digital Workplace team, within our wider Digital Technology & Data (DT&D) team, in Manchester. In this role, youll use your technical expertise to provide support across our various End User Compute (EUC) services. Well look to you to make sure these services are deployed, configured, and managed effectively – closely collaborating with colleagues to optimise the use of EUC devices and resolve technical issues.

If youve got the technical experience and knowledge of EUC services that were looking for, this is a great opportunity for you to play a big role in helping us to improve efficiency, productivity, and collaboration across Co-op. This is a hybrid role, with occasional in-person team meetings in the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

What youll do

Provide guidance and technical support for the deployment, configuration, and management of EUC services (e.g., MCM and Intune) Use your knowledge of EUC services, such as device management, application packaging, image management, and AVD/Citrix to inform decision-making Identify opportunities to improve EUC service health, usage, and compliance, and resolve potential issues Assist with the development and implementation of policies related to EUC service management Support with planning, testing, and rolling-out new EUC features and updates Oversee and steer our managed service looking after EUC services, making sure our deliverables and ways of working are adhered to Work closely with colleagues across Co-op to understand their EUC needs and recommend appropriate solutions

This role would suit people who have

Experience in an IT Support or System Administration role – focusing on EUC services An understanding of EUC components, including device management, application packaging, Intune, MCM, AVD, and/or Citrix The ability to troubleshoot, test, and resolve technical issues related to EUC services Knowledge of networking, security, and cloud computing concepts Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences

We know that some candidates are less likely to apply for a role if they dont meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.

Why Co-op?

If youve got the skills and experience were looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). Youll also get:

An annual bonus (based on personal and business performance) 28 days holiday plus bank holidays A pension with up to 10% employer contributions Access to a subsidised onsite gym (at our Manchester HQ) Coaching and training to support your career development Wagestream – a money management app that gives you access to a percentage of your pay as you earn it Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building an inclusive work environment

At Co-op, were proud to do things a different way. As one of the worlds largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, weve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Were actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether youd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, well ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion here