Authentication & Registration Product Owner

Unlock Your Potential as an Authentication & Registration Product Owner at Barclays

Barclays is seeking a visionary Authentication & Registration Product Owner to spearhead the future of secure and seamless digital identity journeys. This is a unique opportunity to shape the long-term strategy and delivery of critical authentication and registration experiences, ensuring Barclays remains at the forefront of digital innovation while modernizing its infrastructure.

If you are passionate about customer experience, possess a strategic mindset, and thrive in a dynamic, transformation-focused environment, this role offers a significant platform for growth and impact. You will play a pivotal role in guiding feature teams, compliance, and business stakeholders, driving governance, business readiness, and initiatives that will elevate customer satisfaction and position Barclays to not only meet but exceed industry standards.

Key Advantages for Your Career Path:

• Strategic Influence: Lead the end-to-end product lifecycle, from ideation and roadmap creation to market launch and performance monitoring. You'll be instrumental in defining the future of digital identity within a leading financial institution.
• Transformational Leadership: Drive meaningful change by retiring legacy systems and implementing future-ready digital capabilities. This experience in large-scale transformation programs is invaluable for career advancement.
• Cross-Functional Collaboration: Work closely with a diverse range of teams, including technology, engineering, design, marketing, sales, and compliance. This fosters a holistic understanding of business operations and strengthens your stakeholder management skills.
• Customer-Centric Innovation: Utilize human-centric research, design thinking, and journey implementation to identify and address customer pain points, directly impacting customer experience and business success.
• Deep Domain Expertise: Gain profound knowledge of authentication and registration processes, regulatory landscapes (including potential exposure to PSD2), and their commercial impact within the banking sector.
• Mentorship and Development: Whether leading a team or acting as a subject matter expert, this role provides opportunities to mentor, coach, and guide colleagues, further developing your leadership capabilities.
• Global Reach: This role can be based in either the vibrant city of London or the historic hub of Northampton, offering flexibility and exposure to different operational environments.

Key Considerations for Aspiring Candidates:

To excel in this role and make a significant contribution to Barclays, candidates should possess a strong foundation in the following areas:

• Product Strategy & Execution: Proven experience in developing and executing end-to-end customer journey roadmaps, coupled with a deep understanding of business metrics, value drivers, and commercial impact.
• Leadership & Collaboration: Demonstrated ability in people leadership (if applicable), exceptional stakeholder management, and a track record of successful cross-functional collaboration within complex environments.
• Analytical & Problem-Solving Skills: Strong data analysis capabilities to assess journey performance, identify customer pain points, and build compelling business cases for change.
• Agile & Transformation Experience: Hands-on experience with Agile change delivery and navigating complex transformation programs is essential.
• User-Centric Design: Proficiency in human-centric research, design thinking principles, and the practical implementation of user journeys.
• Risk & Control Acumen: A solid understanding of risk and controls, and the ability to demonstrate leadership and accountability in managing risk within your area of work.
• Regulatory Awareness (Highly Valued): Familiarity with PSD2 and other relevant authentication and regulatory frameworks will be a significant advantage.

Barclays fosters a culture built on its core values: Respect, Integrity, Service, Excellence, and Stewardship. Colleagues are also encouraged to embody the Barclays Mindset: Empower, Challenge, and Drive. If you are ready to take on a challenging and rewarding role that will shape the future of digital identity in banking, we encourage you to explore this exciting opportunity.