Awards Administrator

About the University of Sunderland 

The University of Sunderland provides life-changing opportunities to over 27,500 students across our campuses in Sunderland, London, and Hong Kong, as well as through global partnerships with learning institutions in 19 countries.

Ranked among the UK’s top 30 universities (Guardian University Guide 2026), we’re proud to hold the top position in the North East for student support services (Daily Mail University Guide 2026) and teaching quality (The Times and Sunday Times Good University Guide 2026).

We’re entering an exciting new chapter, driven by a bold vision and redefined strategic ambitions, designed to embrace the dynamic higher education landscape both at home and internationally.

With outstanding facilities, an inclusive culture, and a vibrant, ever-evolving city, now is the perfect time to join the University of Sunderland and be part of our exciting journey ahead.

About the role

Our Timetabling and Awards Team supports a wide range of core University activities for students and staff. Working across the institution, the team provides important administrative support for attendance monitoring, timetabling, examinations, digital awards, and graduation ceremonies. As part of Academic Registry & Governance, the team works closely with colleagues across the University to help ensure students receive accurate information and a positive experience throughout their studies.

The Awards Administrator role is an introductory-level position and we are seeking to appoint a highly motivated and efficient individual. The team offers a flexible, customer‑focused, professional administrative service to ensure the smooth running of our core team functions.

This is an interesting and varied role where the successful candidate will have the opportunity to work across the whole team, undertaking a wide range of duties. The main focus will be on student engagement, awards, and the production of certificates, transcripts and verifications, as well as supporting graduation ceremonies.

This is a full-time post on a fixed-term basis until the end of November 2026.

What you can bring

The ideal candidate will have enthusiasm, a can-do attitude, good communication skills and a passion for learning. You will have good IT skills and an enthusiasm for learning new systems. We are looking for someone that can deal with a variety of situations, including wide‑ranging enquiries and taking a positive approach to problem solving.

In addition to this, you should possess demonstrable experience of using personal judgement to escalate areas of concern, of working independently, and of thriving in a role that requires effective planning, organisational skills and strong attention to detail. Applicants will be able to demonstrate the ability to manage their own time and successfully meet deadlines.

The successful candidate will have a positive approach to their work, a desire to undertake continuous self‑improvement, and the motivation to proactively acquire new knowledge.

If this sounds like the role for you, we would welcome your application.

What we can offer you 

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. Enrolment into our pension scheme, ensuring your financial security for the future. Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Wednesday 4th February 2026 (23.59 GMT).

Please note that applications are only accepted via the University of Sunderland's job portal, we do not accept CVs as part of the process.

If you have any questions about the role, please contact Bev Muldowney, Awards Co-ordinator at [email protected] or Julie Moon, Timetabling & Awards Manager at [email protected]

 

Closing Date: 04 Feb 2026

Team: Support

Salary: £25,540 to £27,276