BPC R&D One Unilever Europe - CTI, Claims & Customer Engagement Specialist

Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: BPC R&D One Unilever Europe - CTI, Claims & Customer Engagement Specialist

Business Function: R&D

Location: Port Sunlight R&D

Work-Level: WL1RH5

INTRODUCTION

With the latest evolution of Unilevers operating model, with business groups focusing on their top 25 countries, the One Unilever Markets cluster organisation has been created to manage the rest of the markets Unilever operates in around the globe. The role of the One Unilever Markets clusters is to deploy the business group strategies into these markets, with speed and agility in line with the size and scale of the business in each market cluster. The One Unilever markets cluster will have its own, standalone, R&D organisation set up with the category & functional expertise across the markets to enable the deployment of innovation, 5S, UBS and sustainability programs defined and agreed between each business group president and the One Unilever Markets cluster head.

JOB PURPOSE

1UL Europe is the largest of the 1UL market clusters with a turnover of ~€2bn across 8 country clusters. This exciting and newly created role is responsible for leading our scientific relationship with key customers in 1UL Europe and ensuring we communicate our superior technology and products in a compelling way to internal and external audiences. You will have the opportunity to work on iconic brands such as Dove, Vaseline, Tresemme, Lynx/Axe, and Signal and local jewels like Zendium, Neutral and Baba and support the Social First Marketing agenda.

We have various roles in our team which offer a unique opportunity to gain experience and develop skills in a fast-moving and dynamic business facing area of R&D, in a newly created organisation that you will be able to help shape from the start. You will work closely with both the BG and BU R&D teams and 1UL CMI, Customer Development/CSP and Marketing teams.

RESPONSIBILITIES

This is a dynamic and agile role so no two days, weeks or months will be the same! However, you can expect to be working on activities such as:

Collaborate with the 1UL EU Marketing Expertise team and local country sales teams to deliver innovative scientific engagement and activation with trade partners, supporting a digital-first demand creation agenda.

Adapt BG communication assets to resonate with customers and consumers in 1UL markets through captivating videos, presentations, in-person sessions, and engaging social media content. Contribute to creating standout assets for our local jewel brands.

Assist in the deployment of BG Innovations by navigating relevant claims testing and substantiation, risk assessments, approvals processes, and activation activities.

Implement new Digital and Agile work practices to develop and share assets more efficiently across cross-functional teams.

Develop deep category, local market, and product expertise to uncover new local insights and opportunities, including consumer needs, trends, and competitor insights.

ALL ABOUT YOU

To be successful in the role you will need to be an adaptable, collaborative and creative R&D professional who is excited by the idea of working across a broad range of different activities. You will have a solid grounding in core R&D functional roles and ideally have experience working in a CTI/Claims space. As an ideal candidate you will have/will be:

Dynamic and Adaptable Mindset: Embrace the thrill of versatility! As a 1UL team member, you'll dive into diverse roles and tasks, keeping your workday fresh and exhilarating. Be ready to learn and grow continuously, tackling new challenges and expanding your skill set every day.

Storytelling Enthusiast: Bring your passion for storytelling and customer engagement to the forefront, captivating audiences and driving impactful product narratives.

Effective Communicator: Capable of engaging non-technical audiences with our product science and innovation.

Regulatory Awareness: An understanding of Europe's legal, regulatory, and compliance landscape.

Risk Assessment Support: Experience with how to conduct product, claims, and communication risk assessments alongside Legal, Regulatory, and Marketing teams.

Creative and Detail-Oriented: Combines creativity and adaptability with attention to detail and discipline.

Team Player: Experience working with external partners, such as customers and design agencies, is a plus.

Digital Enthusiast: Keen to adopt and advocate for digital tools that revolutionize ways of working.

Language Skills: Fluency in English, with an additional language relevant to 1UL EU markets, is a bonus.

NOTES

Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Hannah Cottier on Hannah.Cottier@unilever.com

What we offer

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).

Relocation to the UK

Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions.