Billing Controller

Unlock Your Potential as a Billing Controller with Care UK: A Rewarding Career Opportunity

Care UK, an award-winning private care company with an extensive network of over 160 care homes across the United Kingdom, is actively seeking a dedicated and enthusiastic Billing Controller to join their vibrant and committed team. This role presents a significant opportunity for individuals looking to contribute to an organization deeply committed to providing exceptional care, driven by core values of Caring, Passionate, and Teamwork.

The Role in Focus: Driving Financial Accuracy and Customer Satisfaction

As a Billing Controller at Care UK, you will play a pivotal role in ensuring the efficiency and accuracy of the company's billing processes for all customers. This includes the meticulous creation of invoices and credit notes for both local authority-funded and privately funded residents. Your responsibilities will extend to:

• Comprehensive Invoice Generation: Prepare invoices for a diverse range of residential customers, encompassing contract, local authority, NHS, and privately funded beds.
• Streamlined Transaction Processing: Implement and maintain the most efficient methods for transaction processing, contributing to operational excellence.
• Rigorous Reconciliation and Validation: Conduct thorough reconciliation and validation of all invoices raised, ensuring accuracy and integrity.
• Compliance and Governance: Uphold company standards by ensuring all transactions are approved in line with the Authorisation Matrix and comply with SOX (Sarbanes-Oxley Act) controls.
• Key Stakeholder Collaboration: Liaise effectively with Home Administrators and Managers to guarantee the accurate issuance of invoices.
• Customer Query Resolution: Engage directly with customers, including residents' relatives, to resolve account queries with a focus on mutually acceptable outcomes.
• Interdepartmental Coordination: Collaborate with the Credit Control team, care homes, and Regional Directors to promptly address account queries and outstanding issues, preventing any delays in billing cycles.
• Sales Ledger Support: Assist the Credit Controller in monitoring sales ledger balances and resolving account problems to ensure the timely settlement of company debts.

Key Considerations for Your Career Path: What Care UK is Looking For

This role is ideal for a candidate who possesses a strong understanding of the impact billing processes have on the customer experience. Success in this position will be underpinned by:

• Customer-Centric Approach: A genuine appreciation for how billing directly affects customer satisfaction and the ability to maintain this perspective in daily tasks.
• Effective Time Management: Proven ability to manage time effectively, consistently meet objectives, and adhere to deadlines.
• Analytical Prowess: A methodical, analytical, and logical approach to problem-solving and process management.

Why Choose a Career with Care UK? A Path to Growth and Impact

Joining Care UK offers a compelling array of advantages for ambitious professionals:

• Join a Thriving Organization: Become an integral part of a dynamic and growing company dedicated to delivering outstanding care, making a tangible difference in people's lives.
• Collaborative and Supportive Environment: Work alongside a diverse and talented team in a supportive and inclusive atmosphere that fosters personal and professional development.
• Competitive Rewards: Benefit from a competitive salary and a comprehensive benefits package designed to support your well-being.
• Meaningful Contribution: Directly impact the lives of residents and contribute significantly to the success of our extensive network of care homes.

Care UK is committed to recruiting individuals who share their passion for helping others and who see the potential for growth within the organization. If you are ready to elevate your career and be a part of something truly extraordinary, Care UK invites you to explore this exciting opportunity.