Building Attendant - Halls (NHE

Discover a Dynamic Role: Operations & Facilities Assistant Opportunity

Are you a proactive individual with a knack for problem-solving and a commitment to excellence? This Operations & Facilities Assistant position offers a unique opportunity to contribute to a vibrant community within halls of residence and other managed properties. If you thrive in a fast-paced environment and enjoy a varied workload, this role could be an excellent step in your career.

Key Advantages for Your Career Path:

• Diverse Skill Development: This role is designed for variety, exposing you to a wide range of operational tasks. You'll gain hands-on experience in building maintenance, customer service, security, event support, and emergency response. This breadth of experience is invaluable for building a well-rounded skillset.
• Continuous Learning and Growth: The organization is invested in your professional development. You'll receive ongoing support to enhance your skills, with opportunities to gain industry-recognized qualifications. This commitment to learning will help you advance your career prospects significantly.
• Stability and Benefits: Enjoy the security of a permanent, 52-week position. The generous holiday allowance, coupled with university closure days and bank holidays, ensures a healthy work-life balance. Additionally, the Employee Assistance Programme and various supplier discounts offer comprehensive support and rewards.
• Team-Oriented Environment: You'll become part of a positive and energetic team where collaboration and relationship-building are highly valued. Working alongside colleagues towards shared goals fosters a strong sense of accomplishment and belonging.
• Valuable Operational Experience: The chance to work directly with students, visitors, and staff provides excellent exposure to customer service excellence in a real-world setting. You'll learn to navigate and manage the day-to-day operations of residential facilities, a skill highly transferable across many industries.

Considerations for Aspiring Candidates:

• Physically Demanding Work: Be prepared for a role that can be physically demanding at times. Tasks may involve moving stock, performing maintenance, and being on your feet for extended periods.
• Adaptability is Key: The nature of the work requires a logical and practical approach to problem-solving, often under pressure, especially during busy service times or emergency situations.
• Customer-Facing Interaction: A significant part of the role involves direct interaction with students, visitors, and staff. Outstanding customer service skills and a positive attitude are paramount for success.
• Technological Proficiency: While full training is provided, a foundational understanding of basic IT skills and familiarity with computers and mobile technology is expected due to daily system usage.
• Flexible Working Schedule: The role operates on a compressed hours basis (36.25 hours per week over 4 days), typically between 8:00 am and 6:15 pm. A rotating weekend work schedule with additional payment for weekend hours is part of the arrangement. Flexibility to work public and university holidays may also be required.
• Driving License (Advantageous): While not essential, holding a valid driving license and being able to drive would be a definite asset for this role, potentially facilitating broader site coverage.

This position offers a rewarding path for individuals who are reliable, hardworking, and possess a keen eye for detail. If you are looking for an opportunity to make a tangible impact, develop a broad range of skills, and contribute to a thriving community, we encourage you to explore this exciting prospect further.