Business Administration Apprentice- Facilities

The Facilities Department covers a wide range of services within the University of Worcester, including; Accommodation, Conferencing/Catering, Estates, Security Operations, Compliance & Transport

The successful applicant will have a positive can-do attitude, with a desire to work within a challenging but rewarding area of the University. This will involve working with or alongside a team of five business admin apprentices alternating between key areas of the department, gaining experience across a wide spectrum of different roles within Facilities. The post holder within this role will also be expected to be efficient, organised, punctual and able show the ability to demonstrate initiative. Experience of clerical and/or administrative work and dealing successfully with customers face to face or on the phone will be beneficial. The role will also require some out of hours working to meet the needs of department, this may include some evenings and weekends to assist with events such as open days, welcome weekend and Graduation

Becoming an Apprentice at the University of Worcester is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job and appropriate objectives will be set during the course of the Apprenticeship. At the same time, you will study for formal qualifications in your field. 

Overview of Apprenticeship  

NVQ Level 3 Business Administration, Technical Certificate in Administration

Key Skills Application of Number Level 1, Communication Level 2

Learning Provider: Heart of Worcestershire College

You will have an assigned assessor who will provide you with additional training sessions and assessments to gain the qualification. You will have a portfolio to work through and gather evidence during your role. During the Apprenticeship, a minimum of 20% of the role will be off the job training.

What's it it for you?

32 days of leave per year (inclusive of bank holidays and University closure days) rising to 37 total days after 5 years’ continuous serviceAttractive Company Pension SchemeAccess to our Staff Retail Benefits SchemeWellbeing advice and support through our Employee Assistance ProgrammeIn-house training and development supportA friendly, inclusive and supportive culture and work environment

After the Apprenticeship

Although there is no guarantee, there is a possibility of future employment with the University of Worcester at the end of the apprenticeship if a vacancy exists.

For any informal queries about the role please contact Sam Franklin, Reception Services Supervisor via email s.franklin@worc.ac.uk

Closing Date: 08 Jun 2025

Sub Department: Professional Services

Salary: £23,556