Business Customer Manager (Norwich, GB)

Opportunity Review: Business Customer Manager (Norwich Currys)

Are you a motivated and experienced leader with a passion for technology and driving business growth? This Business Customer Manager role at Currys in Norwich presents a compelling opportunity for individuals seeking to leverage their management skills within a dynamic and customer-centric retail environment. Currys, a leading name in tech retail, is looking for a proactive individual to spearhead their B2B proposition, fostering strong relationships with local businesses and inspiring a dedicated team.

Key Advantages for Potential Candidates:

• Lead and Shape B2B Strategy: This role offers the chance to take ownership of the in-store B2B experience, directly influencing how local businesses engage with cutting-edge technology. You'll be empowered to create and refine strategies that meet and exceed client expectations.
• Develop and Coach a High-Performing Team: A significant aspect of this position involves leadership and development. You will have the opportunity to coach, mentor, and empower a team, identifying individual strengths and fostering their career progression. This is an excellent platform for those who thrive on nurturing talent.
• Drive Business Growth and Innovation: The role is designed for individuals who are not afraid of a fast-paced environment and are driven by innovation. You'll be instrumental in transforming how local businesses utilize technology, enhancing B2B performance and contributing to the future success of the store.
• Impactful B2B Relationship Building: Success in this role hinges on building robust networks with local business owners, nurturing existing accounts, and confidently developing new relationships. If you enjoy cultivating partnerships and understanding client needs, this is a prime opportunity.
• Generous Benefits and Career Progression: Currys demonstrates a strong commitment to rewarding its employees. This role includes 30 days of annual leave (inclusive of bank holidays), a competitive pension scheme, a performance-related bonus, attractive product discounts on the latest technology, and a range of wellbeing initiatives. Furthermore, Currys offers dedicated support for career development, with opportunities to learn new skills and explore different avenues within the business.
• Contribute to a Sustainable Future: Beyond commercial success, Currys is dedicated to sustainability as a leading recycler and repairer of tech. As part of this team, you'll contribute to initiatives that have a positive impact on both people and the planet.

Key Considerations for Your Career Path:

• Proven Management Experience: The role specifically calls for individuals with prior management experience and a hands-on approach. Candidates should be comfortable leading teams and overseeing operational responsibilities.
• Retail or B2B Background: A solid understanding of either the retail sector or a B2B environment is essential. Experience in both would be a significant asset, providing a well-rounded perspective on customer engagement and sales strategies.
• Coaching and Development Focus: Your ability to coach colleagues, build team confidence, and support individual development plans will be critical to your success. Candidates who are passionate about fostering growth in others will find this role particularly rewarding.
• Commercial Acumen: A proven track record of identifying commercial opportunities and delivering against Key Performance Indicators (KPIs) is required. This role demands a results-oriented mindset and the ability to translate strategies into tangible business outcomes.
• Collaborative and Approachable Demeanor: Success will be built on strong interpersonal skills. You should be confident working as part of a team, approachable, and friendly in your interactions with both colleagues and customers.

This Business Customer Manager position at Currys Norwich is more than just a job; it's an opportunity to be at the forefront of technological solutions for businesses, to develop and inspire a team, and to contribute to a forward-thinking and responsible organization. If you are ready to take on a challenging yet rewarding role that offers significant growth potential, this could be the perfect next step in your career journey.