Customer Team Member reference: 1061572

We're pleased to review this Customer Team Member opportunity at Co-op, located at 195-197 Sprowston Road, Norwich. This position offers a part-time role with 12 hours per week, plus regular overtime opportunities, on a 6-month temporary contract. The pay rate is £12.60 per hour.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its attractive employee benefits. This role includes a generous 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, including GP appointments and mental health support.
• Employee Discount: A significant perk is the 30% discount on all Co-op products in-store, as well as 10% off other brands. This can lead to considerable savings.
• Financial Wellbeing Support: The inclusion of "Stream," a money management app allowing access to a percentage of earned pay, is a progressive benefit for managing immediate financial needs.
• Career Development and Support: Co-op emphasizes employee wellbeing and career growth. This role provides full, paid training and dedicated support for personal development, helping you build a foundation for future opportunities.
• Work-Life Balance Considerations: While shifts are varied (including early mornings, afternoons, late evenings, and weekends), the role is part-time, allowing for flexibility. Rotas are shared three weeks in advance and accessible via phone, aiding in personal planning.
• Community Focus: For those who value contributing to their local community, Co-op actively encourages involvement in local activities and events.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams. They are a Disability Confident employer and are dedicated to supporting candidates with specific needs throughout the recruitment process.

Key Considerations for Your Career Path:

• Temporary Contract: It's important to note that this is a 6-month temporary contract. While overtime is available, candidates should consider how this fits into their long-term career aspirations. This role can serve as an excellent stepping stone to gain valuable retail experience and demonstrate your capabilities.
• Varied Shift Patterns: The working pattern involves varied shifts including early mornings, afternoons, late evenings, and weekends. Flexibility in your availability will be crucial for this role. Discussing your availability during the interview will be essential.
• Hands-On Role: The responsibilities extend beyond customer service at the till. You'll be involved in tasks such as re-stocking shelves, maintaining store standards, and general upkeep. This offers a well-rounded retail experience.
• Application Process: The application process includes two online assessments that take approximately 20 minutes. The ability to apply via mobile device without a CV is a convenient feature, but be prepared for these assessments.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking a role with excellent benefits, a supportive work environment, and a chance to contribute to a respected community-focused organization. It's particularly well-suited for those looking to gain experience in customer service and retail operations, with a clear commitment from Co-op to colleague wellbeing and development. Consider how this temporary role aligns with your broader career goals and be prepared to embrace the varied working hours and hands-on nature of the job.