Christmas Customer Assistant - Fashion, Home & Beauty - Kidderminster reference: 6227920803

Embark on a Festive Career Opportunity with M&S in Kidderminster!

For individuals passionate about fashion, home goods, and beauty, and who thrive on delivering exceptional customer experiences, this Christmas Customer Assistant role at Marks & Spencer presents a compelling opportunity. This position offers a dynamic entry into the retail sector during the busy festive period, allowing you to become a key contributor to M&S's renowned brand and customer service.

Advantages for Your Career Path:

• Brand Ambassadorship: Step into a role where you are the face of M&S, championing stylish products and on-trend designs. This experience is invaluable for developing your understanding of brand representation and product merchandising.
• Customer Service Excellence: You'll hone your skills in delivering "remarkable service," learning to make every customer feel valued. This focus on customer satisfaction is a transferable skill highly sought after in any client-facing role.
• Digital Acumen Development: The role actively encourages the use of digital tools like the Sparks App and in-store devices. This is an excellent opportunity to enhance your digital confidence and proficiency, which is crucial in today's retail landscape.
• Teamwork and Inclusivity: M&S emphasizes creating a supportive and inclusive store environment. You'll gain experience in fostering positive relationships, crucial for professional growth and contributing to a positive workplace culture.
• Adaptability and Versatility: The opportunity to work across various store sections means you'll develop a broad understanding of retail operations and learn to adapt seamlessly to changing demands, a vital trait for career resilience.
• Potential for Impact: As a brand ambassador, you'll directly influence customer satisfaction and contribute to sales targets, offering a tangible sense of accomplishment.

Key Considerations for Aspiring Candidates:

• Festive Season Commitment: This role is specifically for the Christmas period, with a requirement to work up to full-time hours during the weeks commencing December 14th and 21st. Candidates should be prepared for a higher intensity workload during this peak time.
• Proactive and Hard-Working Ethic: The description emphasizes "rolling up your sleeves," working hard, and going above and beyond. A proactive and dedicated approach is essential to succeed and make a real difference.
• Customer-Centric Approach: Success hinges on putting customers before tasks. A genuine desire to understand customer needs and provide tailored solutions will be paramount.
• Efficiency and Effectiveness: Ensuring customers don't wait and enjoy their shopping experience is a key performance indicator. Strong time management and organizational skills are beneficial.
• Product Knowledge: While training is provided, a genuine interest in fashion, home, and beauty products will enable you to build expert knowledge and make confident recommendations.
• Flexible Working: The role requires flexibility to work across different areas of the store and potentially adapt to varying shifts, including specific weekend hours (Sunday 12:00-16:00, Saturday 15:00-19:00).

This position at M&S offers a fantastic chance to gain valuable retail experience, develop essential customer service and digital skills, and contribute to a beloved brand during its busiest season. It's an ideal stepping stone for those looking to build a foundation in retail or gain experience in a dynamic and customer-focused environment.