Christmas Customer Assistant - Fashion, Home & Beauty - Inverness reference: 6253301921

Discover a Rewarding Career as a Customer Assistant at M&S Clothing & Home

Are you passionate about fashion and dedicated to delivering exceptional customer experiences? Marks & Spencer is seeking enthusiastic individuals to join their Clothing & Home team as Customer Assistants. This role offers a dynamic opportunity to be at the forefront of customer service, contributing to a vibrant retail environment.

As a Customer Assistant, you will be more than just a sales associate; you'll be a brand ambassador, embodying the style and quality that M&S represents. Your role will be pivotal in making customers feel valued and ensuring their shopping journey is seamless and enjoyable.

Key Advantages for Your Career Path:

• Become a Fashion Champion: Immerse yourself in the world of on-trend designs and stylish products. You'll gain valuable product knowledge and the opportunity to share your passion with customers.
• Develop Exceptional Customer Service Skills: This role is built around delivering "remarkable service." You'll hone your ability to engage with customers, understand their needs, and go above and beyond to exceed their expectations.
• Embrace Digital Innovation: M&S is at the forefront of digital retail. You will gain hands-on experience with essential digital tools, including the Sparks App and in-store devices, enhancing the customer experience and your own digital proficiency.
• Foster Teamwork and Inclusivity: Contribute to a positive and inclusive store environment. This role emphasizes supporting colleagues and building strong relationships, crucial skills for any career.
• Cultivate Adaptability and Flexibility: The retail landscape is constantly evolving. You'll develop the ability to work effectively across different areas of the store, adapting to changing demands and ensuring a smooth operational flow.
• Gain Experience in a Leading Retailer: Working for a well-respected brand like M&S provides a strong foundation for your retail career, offering valuable experience and opportunities for growth.

Key Considerations for Aspiring Candidates:

• Flexible Working Pattern: The role involves a structured, yet varied working pattern across two weeks, including weekend and evening shifts. While flexibility is key, the detailed schedule provides a clear framework. Candidates should review this pattern carefully to ensure it aligns with their personal commitments.
• Seasonal Peak Period: Please note that successful candidates will be required to work full-time hours during the weeks of December 14th and December 21st. This is a significant aspect to consider for those planning their holiday schedules.
• Proactive and Results-Oriented: The position demands a proactive approach to customer engagement and a commitment to achieving daily sales targets. Candidates who are motivated by results and enjoy taking initiative will thrive.
• Attention to Detail: Maintaining store cleanliness, ensuring shelves are stocked, and delivering excellent work require a high level of attention to detail.
• Continuous Learning: A willingness to learn and act upon feedback is essential. M&S values colleagues who actively seek to improve and develop their skills.

If you are a motivated individual with a passion for fashion and a drive to provide outstanding customer service, this Customer Assistant role at M&S Clothing & Home presents an excellent opportunity to advance your career in the retail industry. Embrace the challenge and become part of a forward-thinking team.