Christmas Customer Assistant - Food - Exebridges Exeter Simply Food reference: 6248037049

Opportunity Review: Customer Assistant - Foods Section at M&S

This role within the M&S Foods section presents an exciting opportunity for individuals passionate about delivering exceptional customer experiences and championing high-quality food products. If you thrive in a dynamic retail environment and are eager to contribute to a well-respected brand, this position is worth exploring.

Advantages for Potential Candidates:

• Become a Product Champion: You'll have the chance to deepen your knowledge of M&S Food products and actively share this expertise with customers, becoming a trusted advisor.
• Customer-Centric Focus: The role emphasizes putting customers first, ensuring they feel valued and have a positive shopping experience. This is a fantastic opportunity to hone your customer service skills and build strong relationships.
• Brand Ambassadorship: As the face of M&S, you'll play a key role in promoting new products and upholding the brand's reputation for quality and value.
• Digital Skill Development: The position requires and encourages the use of digital tools like the Sparks App and in-store devices, offering a chance to enhance your digital literacy and leverage technology to improve customer service.
• Teamwork and Inclusivity: You'll be part of a team that values collaboration and creating an inclusive store environment. This fosters a supportive workplace where everyone's contributions are respected.
• Adaptability and Flexibility: The retail landscape is ever-changing, and this role will equip you with the skills to adapt to different areas of the store and evolving demands, making you a versatile professional.
• Career Growth Potential: M&S is committed to pushing boundaries and leading the industry. Joining at this time offers a chance to be part of exciting changes and potentially grow within the company.
• Commitment to Inclusion: M&S is dedicated to an inclusive, diverse, and equal opportunities policy, ensuring a fair and transparent recruitment process. They are also open to discussing flexible working arrangements.

Key Considerations for Your Career Path:

• Working Hours: The core working pattern is Saturday 12:00-21:00. Crucially, successful candidates will be expected to work up to full-time hours during the weeks commencing December 14th and December 21st. Candidates should carefully consider their availability and commitment for these peak periods.
• Proactive Engagement: The role requires more than just transactional service. You'll need to be proactive in engaging with customers, understanding their needs, and making recommendations. This is a key element for success.
• Product Knowledge is Key: Building and maintaining expert product knowledge is essential for effectively selling and recommending M&S Food products. A genuine interest in food will be a significant asset.
• High Standards: The description highlights a strong emphasis on delivering excellent work with great attention to detail, serving customers efficiently, and maintaining store standards.
• Embracing Feedback: The ability to be open to and act upon feedback, and to regularly seek it out, is highlighted as a key capability, suggesting a culture of continuous improvement.
• Digital Confidence: While training is provided, a foundational comfort with digital tools and devices will be beneficial.

This Customer Assistant role offers a rewarding environment for those who are passionate about food, dedicated to outstanding customer service, and eager to be part of a forward-thinking retail team. By understanding the advantages and key considerations, you can confidently assess if this opportunity aligns with your career aspirations.