Christmas Customer Assistant - Food (Nights) - Warren Park Ashford reference: 6253761955

Embark on a Rewarding Retail Career with M&S Foods: A Customer Assistant Opportunity

Marks & Spencer is inviting passionate individuals to join their Foods department as a Customer Assistant. This role offers a dynamic environment where you'll not only serve customers but also become a true ambassador for M&S's renowned high-quality products and exceptional value. If you have a genuine enthusiasm for food and a desire to create memorable shopping experiences, this opportunity could be a significant step in your retail career journey.

Advantages for Aspiring Candidates:

• Become a Product Expert: You'll gain in-depth knowledge of M&S Food products, enabling you to confidently recommend new and popular items, enhancing your professional expertise and customer engagement skills.
• Customer-Centric Role: This position emphasizes putting the customer first. You'll have the opportunity to make a real impact by delivering "remarkable service," ensuring every shopper feels valued. This focus on customer satisfaction is a cornerstone of excellent retail careers.
• Embrace Digital Innovation: M&S is at the forefront of digital retail. You'll be empowered to utilize modern digital tools, such as the Sparks App and in-store devices, to improve the customer journey. This digital fluency is an increasingly valuable asset in today's job market.
• Teamwork and Inclusivity: The role fosters a strong sense of team spirit and inclusivity. You'll contribute to a positive store environment, learn to support and respect colleagues, and understand the importance of community engagement.
• Flexibility and Adaptability: Retail is a fast-paced sector. You'll develop crucial adaptability by working across different areas of the store, responding effectively to evolving operational demands.
• Competitive Compensation: A key benefit of this role is the unsocial hours premium of + £3.00 per hour for all hours worked between 22:00 and 06:00, acknowledging the commitment required for overnight shifts.

Key Considerations for Your Career Path:

• Work Pattern: This role involves overnight working with a set schedule:
  • Sunday: 22:00 - 06:00
  • Monday: 22:00 - 06:00
  • Tuesday: 22:00 - 06:00
  • Thursday: 22:00 - 06:00
  • Friday: 22:00 - 06:00
  This consistent overnight schedule may appeal to individuals who thrive in quieter environments or prefer to structure their days differently. It's essential to consider how this pattern aligns with your personal life and long-term career goals.
• Age Requirement: Due to health and safety legislation concerning night work, this position is only open to applicants aged 18 and over.
• Peak Season Commitment: Successful candidates will be required to work up to full-time hours during the weeks commencing December 14th and December 21st. This presents an excellent opportunity to gain intensive experience and demonstrate your capabilities during a critical retail period.
• Proactive Engagement: The role requires a proactive approach to customer service, including monitoring sales targets, promotions, and actively engaging with customers to understand and meet their needs. This builds strong sales and customer relationship management skills.
• Accountability and Detail: Success in this role hinges on taking accountability for your workload, delivering excellent work with attention to detail, and being open to feedback for continuous improvement. These are fundamental attributes for career progression in any field.

M&S is committed to pioneering a greener, faster, and more inspiring digital retail future. Joining their team means becoming part of an inclusive organization that values innovation and diversity. If you're ready to take your retail career to the next level with a respected brand, this Customer Assistant role offers a solid foundation and exciting potential.