Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253762151

Embark on a Rewarding Career Journey as a Customer Assistant at M&S Foods!

Are you passionate about delivering exceptional customer experiences and have a genuine enthusiasm for high-quality food products? Marks & Spencer is actively seeking dedicated individuals to join their Foods team as a Customer Assistant. This is a fantastic opportunity for those who thrive in a dynamic retail environment and are eager to become knowledgeable ambassadors for a beloved brand.

This role offers more than just a job; it's a chance to build a career where you can actively contribute to making customers feel valued and appreciated. You'll be at the forefront, representing M&S and its commitment to quality, value, and outstanding service.

Key Advantages for Aspiring Candidates:

• Brand Advocacy: Become a champion of M&S Food's exceptional products, from everyday essentials to exciting new offerings. You'll have the opportunity to share your knowledge and passion, directly influencing customer choices.
• Customer-Centric Approach: The core of this role is delivering "remarkable service." This means prioritizing customer needs and ensuring every interaction leaves a positive and lasting impression.
• Dynamic Retail Experience: M&S is at the forefront of retail innovation, embracing a greener, speedier, and more inspiring digital era. You'll be part of this evolution, utilizing digital tools and adapting to a fast-paced environment.
• Team Collaboration and Inclusivity: A strong emphasis is placed on being a team player, fostering an inclusive store environment, and respecting colleagues and the local community.
• Skill Development: You'll receive comprehensive training to master both in-store operations and the utilization of digital tools, enhancing your professional skill set.
• Flexibility and Adaptability: The role encourages you to be adaptable, working across various store areas to meet changing demands, which is a valuable attribute for career growth in retail.

Key Considerations for Your Career Path:

• Commitment to Early Mornings: Please note that this role involves working early mornings, specifically a set pattern of Saturday and Monday shifts from 03:00 to 11:45. Due to operational requirements and health and safety legislation, this role is not suitable for individuals under 18.
• Potential for Additional Premium Pay: An unsociable hours premium of + £3.00 per hour is applicable for any hours worked between 22:00 and 06:00.
• Seasonal Demand: Be prepared for potential increased working hours during peak periods, such as the weeks commencing 14th and 21st December, when full-time hours may be required.
• Digital Confidence: A good level of digital confidence is essential, as you'll be expected to use in-store devices and digital tools like the Sparks App to enhance the customer experience.
• Proactive and Hard-Working Ethos: M&S values colleagues who are ready to "roll their sleeves up, work hard, and go above and beyond" to ensure customer satisfaction.
• Sales Target Awareness: You will be responsible for monitoring and contributing to daily sales targets, promotions, and selling opportunities.

Marks & Spencer is committed to fostering an inclusive and diverse workplace. They are dedicated to supporting employees and creating a positive environment for all. If you are looking for a role where you can make a real difference, develop your skills, and be part of an exciting retail transformation, this Customer Assistant position is an excellent step in your career journey. Take your marks and explore this promising opportunity!