Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254384867

Career Opportunity: Customer Experience Colleague - Overnight Focus

Are you a motivated individual with a passion for exceptional customer service? This opportunity offers a unique role within a dynamic retail environment, with a particular focus on delivering outstanding experiences during overnight shifts. If you thrive in a fast-paced setting and are eager to contribute to a forward-thinking brand, this could be the ideal step in your career.

Key Advantages for Candidates:

• Unsocial Hours Premium: Earn an additional £3 per hour for hours worked between 10:00 PM and 6:00 AM, providing a valuable financial incentive for dedicated overnight work.
• Direct Customer Impact: Play a crucial role in shaping the customer journey, acting as the "face of the business" and the "voice of the customer." Your input will directly influence service improvements.
• Product Expertise Development: You'll be provided with comprehensive training to gain expert product knowledge, empowering you to make confident recommendations and drive sales.
• Digital Skill Enhancement: The role offers opportunities to utilize and develop your digital capabilities, as the company is at the forefront of retail innovation.
• Inclusive and Forward-Thinking Culture: Join a company committed to pushing boundaries, embracing digital transformation, and fostering an inclusive environment where diversity is celebrated.
• Career Growth Potential: While this role focuses on customer experience, the emphasis on digital tools and an adaptable approach can provide a strong foundation for various career paths within retail.

Key Considerations for Your Career Path:

• Working Pattern: This role involves specific overnight shifts from Wednesday to Saturday, 8:00 PM to 2:30 AM. Candidates should be comfortable and able to commit to this schedule.
• Age Requirement: Due to health and safety regulations, applicants must be 18 years of age or older.
• Peak Season Commitment: Please note that successful candidates will be expected to work up to full-time hours during the weeks commencing December 14th and December 21st. This indicates a period of increased operational demand and opportunity.
• Customer-Centric Approach: The core of this role is prioritizing the customer experience above all else. A genuine desire to assist and delight customers is essential.
• Adaptability and Proactivity: Success in this position requires the ability to adapt to changing situations, proactively engage with customers, and take ownership of your workload.
• Team Collaboration: Building positive relationships and acting as a good listener are vital skills for effective teamwork and customer engagement.

This role is an excellent opportunity for individuals who are looking to make a tangible impact on customer satisfaction, develop valuable retail and digital skills, and contribute to a leading retail brand during a crucial period. If you are a driven, adaptable, and customer-focused individual ready to embrace a unique working pattern, we encourage you to explore this exciting prospect.