Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254804466

Discover an Engaging Retail Opportunity: Customer Experience Specialist

This role presents a unique opportunity for driven individuals to become integral to a renowned retail brand, focusing on delivering exceptional customer experiences. If you are passionate about customer service, product knowledge, and making a tangible impact, this position is designed to foster your growth within a dynamic retail environment.

Key Advantages for Aspiring Candidates:

• Customer-Centric Impact: This role places the customer at the forefront. You'll have the direct opportunity to shape customer interactions, promote quality products, and serve as a vital link between the customer and the business, driving continuous improvement.
• Skill Development in High Demand: You will gain hands-on experience in efficient customer service, effective merchandising, and proactive engagement. The position also emphasizes building expert product knowledge and utilizing digital tools, all of which are highly valued skills in the modern retail landscape.
• Commitment to Inclusivity: The organization is dedicated to fostering an inclusive environment, actively promoting diversity and equal opportunities. This commitment extends to supporting flexible working arrangements and making reasonable adjustments to the recruitment process to ensure a fair and transparent assessment for all.
• Competitive Compensation and Benefits: Beyond the standard hourly rate, this role offers a valuable £3 per hour premium for all hours worked between 10:00 PM and 6:00 AM, acknowledging the unsociable nature of these shifts.
• Career Progression Potential: As the "face of the business," your ability to understand and relay customer feedback is crucial for improvement. This visibility and direct contribution can be a strong foundation for future career development within the retail sector.

Important Considerations for Your Application:

• Working Hours: The primary working pattern is Friday from 10:00 PM to 7:00 AM. Candidates should be comfortable with and able to commit to these overnight hours.
• Age Requirement: Due to health and safety regulations, applicants must be 18 years of age or older to be considered for this role.
• Seasonal Demand: Please note that successful candidates will be required to work up to full-time hours during the weeks commencing December 14th and December 21st to meet operational demands.
• Proactive Engagement: Success in this role hinges on actively engaging with customers, understanding their needs, and offering solutions. Candidates who are naturally outgoing and enjoy building rapport will thrive.
• Adaptability and Feedback: The retail environment can be fast-paced and subject to change. A willingness to adapt, learn, and openly receive and act upon feedback is essential for continuous professional growth.

This role is an excellent pathway for individuals looking to build a career in customer-facing roles within a forward-thinking retail organization. If you are ready to contribute to a positive shopping experience and develop valuable skills, we encourage you to explore this exciting opportunity.