Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254804608

Career Opportunity: Retail Colleague (Night Shift)

Are you a motivated individual looking for a dynamic role within the retail sector? This opportunity offers a unique chance to contribute to a well-established brand, focusing on delivering exceptional customer experiences. If you thrive in a fast-paced environment and possess a passion for service, this could be the perfect next step in your career journey.

Understanding the Role:

As a Retail Colleague, you will be at the forefront of customer interaction, acting as the primary point of contact and the voice of the customer. Your dedication to prioritizing the customer experience will be paramount, alongside a commitment to promoting and selling the company's products. This role demands a proactive approach to service, ensuring every customer leaves with a positive impression.

Key Responsibilities and Advantages for Your Career:

• Direct Customer Engagement: You'll gain invaluable experience in serving customers both on the shop floor and at service points. This hands-on interaction is crucial for developing strong interpersonal and sales skills.
• Product Expertise Development: The role encourages you to build deep product knowledge, empowering you to make informed recommendations and drive sales. This expertise is a significant asset for career growth in retail.
• Sales Target Achievement: You will be instrumental in meeting daily sales targets and promoting key offers. This experience hones your ability to perform under pressure and contribute directly to business success.
• Continuous Improvement: By actively engaging with customers and gathering feedback, you'll play a vital role in shaping the business's improvement strategies. This exposure to business development is a valuable learning opportunity.
• Digital Skills Enhancement: You will receive training on utilizing digital tools and communication channels, equipping you with essential modern retail competencies.

Key Capabilities to Develop and Showcase:

• Exceptional Customer Service: A fundamental requirement, this role will allow you to refine your ability to go above and beyond for customers, building loyalty and satisfaction.
• Attention to Detail: The commitment to excellent work and meticulous attention to detail will be recognized and rewarded, fostering a strong work ethic.
• Adaptability and Feedback: Being open to feedback and acting upon it is key to professional development. This role encourages a growth mindset, essential for long-term career progression.
• Workload Management: You'll develop strong organizational skills by taking accountability for planning and managing your own workload efficiently.
• Effective Communication: Strong communication skills are vital for engaging with customers and colleagues. This role provides ample opportunity to hone these abilities.
• Relationship Building: The ability to build positive relationships through active listening is a cornerstone of this role, fostering a collaborative and supportive work environment.
• Digital Proficiency: A good level of digital capability is expected and will be further enhanced through on-the-job training.

Important Considerations for Candidates:

Working Pattern: This position operates on a Saturday night shift from 22:00 to 07:00. This requires a commitment to working overnight hours.

Unsocial Hours Premium: A premium of £3 per hour will be paid for hours worked between 22:00 PM and 06:00 AM, recognizing the unsociable nature of these hours.

Age Requirement: For health and safety reasons, applicants must be 18 years of age or older.

Peak Period Commitment: Please note that due to operational demands, successful candidates will be required to work up to full-time hours during the weeks commencing 14th and 21st December. This is an excellent opportunity to gain intensive experience and contribute during a crucial business period.

Why Join Our Team?

This is more than just a job; it's an opportunity to be part of a forward-thinking organization that is revolutionizing the retail industry. You'll be joining a team committed to innovation, sustainability, and creating an inspiring digital future. The company values inclusion, diversity, and equal opportunities, fostering a welcoming environment for all. Flexible working discussions are encouraged, and the company is dedicated to providing reasonable adjustments during the recruitment process to ensure a fair and transparent experience.

If you are looking for a role where you can make an immediate impact, develop essential retail skills, and contribute to a brand that is shaping the future of shopping, we encourage you to apply.