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Job at Marks & Spencer in Greenhithe, Kent
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Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254803938

Job at Marks & Spencer in Greenhithe, Kent

Embark on a Rewarding Retail Journey: A Review of This Customer-Centric Role

Are you a driven individual passionate about delivering exceptional customer experiences and eager to be at the forefront of retail innovation? This opportunity presents a compelling path for career growth within a dynamic and forward-thinking organization. As the "face of the business," you'll play a pivotal role in shaping customer perceptions and contributing to continuous improvement.

Key Advantages for Aspiring Candidates:

  • Customer-Centric Focus: If your passion lies in putting customers first, this role is designed for you. You'll be empowered to champion products and foster a positive shopping environment, making a tangible impact on customer satisfaction.
  • Skill Development: This position offers a fantastic platform to hone crucial retail skills. You'll gain experience in efficient customer service, maintaining store presentation, achieving sales targets, and developing deep product knowledge.
  • Digital Proficiency: In line with the organization's commitment to a digital era, you'll receive training to utilize modern digital tools and communication channels, enhancing your technological skillset and adaptability.
  • Career Progression: The emphasis on continuous improvement and customer feedback suggests a culture that values employee development. By demonstrating strong capabilities and a proactive approach, you can position yourself for future opportunities within the company.
  • Inclusivity and Flexibility: The organization champions an inclusive environment and is open to discussing flexible working arrangements, ensuring a supportive and adaptable workplace for its team members.
  • Additional Compensation: A premium of £3 per hour for unsocial hours (22:00-06:00) recognizes the commitment required for working during these times, adding a financial benefit to the role.

Key Considerations for Your Career Path:

  • Working Hours: The role involves working during specific evening and overnight hours (Friday and Sunday, 20:00-02:30). Candidates should assess their comfort and suitability for these unsocial working patterns.
  • Seasonal Demand: Be aware that there's a requirement to work up to full-time hours during peak periods in December (weeks commencing 14th and 21st). This offers an opportunity to showcase your dedication during critical times.
  • Age Restriction: Please note that due to health and safety regulations, applicants must be 18 years of age or older.
  • Adaptability: The description highlights the need to be adaptable to changing situations. A flexible and resilient mindset will be an asset in navigating the fast-paced retail environment.
  • Proactive Engagement: Success in this role hinges on proactively engaging with customers and taking initiative. Candidates who thrive on building relationships and anticipating needs will find this particularly rewarding.

This opportunity is ideal for individuals who are motivated by customer satisfaction, possess strong interpersonal and communication skills, and are eager to contribute to a leading retail brand's evolution. If you are ready to embrace a role that offers both personal and professional development, this could be the perfect next step in your career journey.

ID 1253143 Sectors:
in Greenhithe, Kent, England
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