Complaints manager job in Cheshunt

Job Description: Complaints Manager Cromwell Hospital Kensington, SW5 0TU (5 mins walk from Earls Court underground or 7 mins walk from Gloucester Road underground.) Full Time £55,000-£60,000 + Fantastic Benefits Advert Expires: - 24/04/2025 How you’ll help us make health happen Reporting to the Head of Clinical Governance and Risk, the Complaints Manager is a visible and approachable l

... success via patient satisfaction indicators, clinical incidents and complaints, participating in the reporting, investigating and actions to deliver improvements. Ensure strong levels of nursing staff engagement, providing visible leadership and direction. Participate in the learning and development of nursing teams. Participate in the performance management of staff undertaking site managemen

Job Description: Campus Learning Administrator Flexible location Permanent Hybrid & flexible working options Full Time Competitive salary & benefits package We make health happen! The world around us is transforming rapidly. Healthcare needs are changing, and people are living longer than ever before, with more complex needs. Our new and exciting Bupa Campus initiative will support us in a

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively

... budgets and working within them. Investigate complex incidents & complaints and identify and implement corrective action. Manage the delivery of a consistent, safe service in all aspects of the patient journey and instil a culture of customer service throughout the nursing team. Foster a culture within the wards that ensures consistent compliance with internal policy and external regulator

... around the world. Field Inventory and Capital Equipment Manager At Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers and employee. You will be part of an agile and high performing team committed to advance science for life. That’s why we say that a career w

Job Description: Management Accountant Hybrid working with up to 3 days per week working from home Cromwell Hospital, Central London Permanent £36,2K - £50K per annum DOE Full time 37.5 hours per week Closing date: 28th March We try to consider all types of flexibility, including locations, hours and working patterns. Working in our UK support functions you’ll play a key part in helping

. We rise to challenges together Management Accountant Salary: £35,000 - £40,000 Benefits: Bonus Scheme, private healthcare and a range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Location: Bakkavor Meals London -Elveden site (Park Royal) Ways of Working: Hybrid – Minimum 3 days at the site Shift Pattern: Monday- Friday 8am -4

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

About the Opportunity Job Type: Permanent Application Deadline: 19 May 2025 Title Manager, Investment Risk Department Investment Risk Location London, Hong Kong Reports To Head of Market Risk Level 5 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So,

Responsibilities Manage the customer relationships to ensure customer service standards are achieved and continuously improved. Manage all contract financials (budgets, P&L, revenue streams, costs, etc). Manage and lead the operational teams. Assess and d

... – build a braver future with us. Lloyd is seeking to recruit a Manager, Enterprise Risk. You will contribute to the successful development and executing of the Lloyd global risk framework, ensuring the key risks to Lloyd are well understood and appropriately managed within risk appetite. The role will involve a large amount of engagement with stakeholders at various levels across the Corp

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Included in an out of hours rota as supervisor contact a minimum of once every 9 weeks Skills and experiences: To ensure full compliance with health and safe

... Proven experience of administration relating to customer service and complaints Previous experience analysing and diagnosing problems and implementing effective solutions Proven knowledge of relevant regulations, legislation and good practice Knowledge of housing management/debt collection and related issues Ability to work independently in community Travel is a requirement of the role, theref

... property and a wide range of other customer queries and sometimes, complaints. . Due to its nature and financial legislation, you need to be 18-years or older to work in this role. Key Responsibilities - Approach work with a friendly, welcoming and self-motivated attitude to provide the best possible customer experience. - Resolve customer queries and complaints as a first point resolution in

... holder will be responsible for answering queries and investigating complaints related to customer accounts The post holder will initiate and participate in process improvements, ensuring all accounts processes are kept up to date and all team members are fully trained The post holder will be responsible for reconciling daily transactions and closing month end accountsThe post holder

... clinical input into the review of customer feedback comments, complaints, incidents and risks. Leading on the implementation of clinical policies and procedures within your team with guidance from the Clinical Leadership Team. Working with the clinical leadership team to drive customer improvement plans within the MSK service line. Clinically overseeing the provision of Physiotherapy by the cl

... outcomes by providing high-quality products and services, resolving complaints promptly, and exceeding expectations. Ensuring regulatory compliance by staying up-to-date on relevant laws and regulations, implementing policies and procedures, and completing mandatory training. Essential skills/experience you’ll need Leadership experience in product managing a range of credit card and loan

... of administration for designated Personal Shoppers (x2) Escalate complaints to the Personal Shopping Assistant Manager Support the Personal Shopper to close sales Help with creating dedicated emails for our customers with product images, product details, and pricing Outline the service benefits to unengaged customers and make sure the Personal Shoppers follow up with an email/phone call Create