Complaints manager job in Cheshunt

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences: To ensure full compliance wi

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong team motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively de

... of our 36.000 colleagues around the world. Product Manager - Electrophysiology (EP)- UK & Ireland As a part of our Marketing team, you will have the opportunity to make a tangible impact on the products and solutions we bring to market by sharing their value with healthcare professionals and patients themselves. If you have a strategic thinking, along with a collaborative approa

... Review Assist and facilitate customer complaint investigations for complaints related to the services Monitor, measure and manage supplier to contractual obligations and ensuring supplier meets SLA and KPIs Collaborate with internal and external teams, to make decisions that impact service delivery, quality and customer satisfaction Develops solutions to critical and long-term problems of a co

... standards.Monitor customer satisfaction, responding to any issues or complaints related to beverage service promptly and professionally.Collaborate with the kitchen and restaurant management team to ensure smooth coordination between the bar and front-of-house operations.THE IDEAL CANDIDATEIt is essential that you have previous experience of working as a Beverage Manager in a busy high-end est

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

... and commercial value for the bank. Job Description JOB TITLE: Manager, Brand Partnerships LOCATION(S): London, Bristol or Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above. About this opportunity Lloyds Banking Group Brand, Marketing & Experience Team (BMX) has recently

About the Opportunity Job Type: Permanent Application Deadline: 02 July 2025 Title Manager, Internal Audit (Investment Services and Solutions) Department Internal Audit - Investment Services & Solutions (ISS) Location UK Reports To Head of Audit - ISS (Or delegate) Level 5 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved t

... Investor Services business aims to provide institutional asset managers with an end-to-end service proposition for all their banking needs: the Custody, Fund Services and Execution Services businesses are key enablers and differentiators for Citi.Custody: provides securities settlement and clearing, safekeeping, and asset servicing to institutional clients through a proprietary sub-custody net

... Lloyd – build a braver future with us. Lloyd are recruiting for Manager, Financial Risk (Liabilities) on an FTC basis until the end of 2025. The role is responsible for ensuring the effective management of the financial risks faced by Lloyd, with a focus on those impacting the capital or assets of both the Corporation and the wider Lloyd market. Principal Accountabilities Contribute to th

... – build a braver future with us. Lloyd are seeking to recruit a Manager, Operational Risk to contribute towards the successful development and execution of the Lloyd risk framework, ensuring the key risks to Lloyd are well understood and appropriately managed. To engage strategically with functions responsible for management of operational risks, providing robust oversight and challenge t

... internal audits/investigations (eg; Quality Investigations, customer complaints and vendor complaints) and recommend corrective and preventative actions (and follow up on the implementation of those recommendations). About You: You will be a Qualified Person (QP) – this is key to delivery in this role. Your QP qualification must be recognized in the UK. As this role is multi-faceted and c

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Included in an out of hours rota as supervisor contact a minimum of once every 9 weeks Skills and experiences: To ensure full compliance with health and safe

... Proven experience of administration relating to customer service and complaints Previous experience analysing and diagnosing problems and implementing effective solutions Proven knowledge of relevant regulations, legislation and good practice Knowledge of housing management/debt collection and related issues Ability to work independently in community Travel is a requirement of the role, theref

... by the Service Controllers. logging and investigating service complaints and sending appropriate replies to the Customer Service Lead within set timescales. drafting letters and memos on behalf of the Performance Manager. deputising for the Service Performance Admin Lead when required to do so. You should possess sound interpersonal skills including communication, self-motivation, accuracy and

About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access t

Job Description: Head of Nursing – Health Clinics Location: London (Angel Court) or Manchester (Bupa Place) – Weekly travel to office required. Hybrid/Flexible working Full-time – 37.5 hours Permanent Competitive salary and benefits package Closing date for applications: Tuesday 22nd July 2025 We make health happen! Bupa has set an ambition, at the heart of its strategy, to be the w

... / sales environment. Experience in managing customer queries and complaints. Can empathise with patients and assuage any anxiety in a confident and professional manner Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellb

... repeat visits and customer loyalty • Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management • Playing an active role in replenishing stock according to company procedures and policies • Maintaining effective stock controls to ensure continued stock supply and ensure st