Complaints manager job in South London

Job Description: Complaints Manager Cromwell Hospital Kensington, SW5 0TU (5 mins walk from Earls Court underground or 7 mins walk from Gloucester Road underground.) Full Time £55,000-£60,000 + Fantastic Benefits Advert Expires: - 24/04/2025 How you’ll help us make health happen Reporting to the Head of Clinical Governance and Risk, the Complaints Manager is a visible and approachable l

... success via patient satisfaction indicators, clinical incidents and complaints, participating in the reporting, investigating and actions to deliver improvements. Ensure strong levels of nursing staff engagement, providing visible leadership and direction. Participate in the learning and development of nursing teams. Participate in the performance management of staff undertaking site managemen

Job Description: Campus Learning Administrator Flexible location Permanent Hybrid & flexible working options Full Time Competitive salary & benefits package We make health happen! The world around us is transforming rapidly. Healthcare needs are changing, and people are living longer than ever before, with more complex needs. Our new and exciting Bupa Campus initiative will support us in a

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... budgets and working within them. Investigate complex incidents & complaints and identify and implement corrective action. Manage the delivery of a consistent, safe service in all aspects of the patient journey and instil a culture of customer service throughout the nursing team. Foster a culture within the wards that ensures consistent compliance with internal policy and external regulator

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively

Job Description: Management Accountant Hybrid working with up to 3 days per week working from home Cromwell Hospital, Central London Permanent £36,2K - £50K per annum DOE Full time 37.5 hours per week Closing date: 28th March We try to consider all types of flexibility, including locations, hours and working patterns. Working in our UK support functions you’ll play a key part in helping

. We rise to challenges together Management Accountant Salary: £35,000 - £40,000 Benefits: Bonus Scheme, private healthcare and a range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Location: Bakkavor Meals London -Elveden site (Park Royal) Ways of Working: Hybrid – Minimum 3 days at the site Shift Pattern: Monday- Friday 8am -4

Responsibilities Manage the customer relationships to ensure customer service standards are achieved and continuously improved. Manage all contract financials (budgets, P&L, revenue streams, costs, etc). Manage and lead the operational teams. Assess and d

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

Join us as a Management Office Analyst at Barclays, where you'll ensure the bank has sustainable FC Change capability in place across all in-scope areas, driving consistently excellent standards across federated execution vehicles and strengthening our capability to ensure continued adherence to Regulatory compliance in an evolving landscapeTo be successful as a Management Office Analyst, you

... – build a braver future with us. Lloyd is seeking to recruit a Manager, Enterprise Risk. You will contribute to the successful development and executing of the Lloyd global risk framework, ensuring the key risks to Lloyd are well understood and appropriately managed within risk appetite. The role will involve a large amount of engagement with stakeholders at various levels across the Corp

... correct departments when needed. Deal with all Reception queries and complaints in a courteous and timely manner Ensure that all staff and patients are fully aware of hospital charges, ascertaining methods of payment and calling the appropriate companies for guarantee letters or insurance as required according to departmental and hospital procedures. Action all requests from patients, doctors,

... testing. Make sure strong systems of learning from adverse events, complaints, audit assurance and regulatory findings are identified, embedded, shared across the organisation and monitored to improve the quality and safety of services. Promote incident reporting systems across clinical services and ensure incidents are being reported, action taken, and outcomes monitored within the services a

... skills Good organisational skills Able to deal with conflict and complaints Ability to manage multiple tasks and meet deadlines. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and h

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a

... Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Experience in a