Contract Manager reference: 39267

Embark on a Leadership Journey with DHL Supply Chain: Contract Manager Opportunity in Coventry

Are you a strategic and results-oriented professional looking to make a significant impact within the world of logistics? DHL Supply Chain, a global leader in supply chain management, is seeking a talented Contract Manager to join their dynamic team in Coventry. This permanent, full-time position offers a unique opportunity to lead and shape exceptional customer-focused supply chain solutions.

This role goes beyond traditional logistics; it's about driving innovation, fostering strong partnerships, and being at the forefront of operational excellence. If you thrive in challenging environments, enjoy continuous improvement, and are passionate about delivering value to customers, this could be your next career milestone.

Key Responsibilities and What to Expect:

• Project & Start-Up Leadership: You will be instrumental in launching new sites and spearheading strategic projects. This involves overseeing timelines, managing resources, and ensuring alignment with customer expectations from inception to completion.
• Customer Partnership & Growth: Engage directly with clients to review performance, identify opportunities for expansion, and present data-driven recommendations for optimizing their supply chains. Building and nurturing these relationships is paramount.
• Operational Excellence: Take ownership of operational performance by analyzing key performance indicators (KPIs) and dashboards. You'll collaborate with your leadership team to address any deviations, implement corrective actions, and ensure smooth day-to-day operations.
• Strategic Planning & Resource Management: Work closely with the operations management team to forecast volumes, anticipate seasonal demands, and adjust resource plans accordingly to meet fluctuating customer requirements.
• Continuous Improvement & Team Development: Champion a culture of continuous improvement by leading Gemba walks, reinforcing standards, and coaching your team. A focus on safety, employee engagement, and customer-centricity will be a hallmark of your leadership.

Who Will Thrive in This Role?

• Project and Start-Up Enthusiasts: Individuals who relish the challenge of building operational structures from the ground up and successfully navigating new site launches and complex go-live projects.
• Commercially Astute and Customer-Centric Professionals: Those with a strong commercial mindset, a deep understanding of operational profitability, and the ability to partner effectively with business development teams on bids, tenders, and growth initiatives.
• Masters of Change Management: Candidates who are adept at managing complex transitions, introducing new processes, and effectively aligning diverse stakeholders across various customer accounts.
• Experienced Operational Leaders: Professionals with a robust background in warehousing and e-commerce, ideally with experience in automation, who can deliver innovative and efficient supply chain solutions.
• Relationship Builders: Individuals who excel at fostering strategic relationships with multiple customers, understanding their evolving needs, and translating these insights into tailored solutions that drive long-term success.

Why Consider DHL Supply Chain?

Joining DHL Supply Chain means becoming part of a global powerhouse with a strong commitment to its people. Beyond a challenging and rewarding role, you can expect:

• A competitive remuneration package, including a company car or car allowance.
• Comprehensive well-being support, such as a free confidential 24/7 GP Service and an employee support service offering free counselling for you and your family.
• A wide array of employee discounts covering retail, childcare, gyms, and more.
• Access to affordable loans and an enhanced pension scheme.
• The opportunity to be part of a company that values diversity, inclusion, and actively supports ex-service personnel.

This is an exceptional opportunity to advance your career in logistics with a world-leading organization. If you are ready to lead, innovate, and contribute to the success of DHL Supply Chain, we encourage you to apply.