Corporate Communications Lead

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Corporate Communications Lead 

New Year, New Career?? 

Join our dynamic Corporate Affairs team at British Airways as a Corporate Communications Lead, where you will lead the development and delivery of strategic communications that champion our corporate narrative.  

This role is pivotal in promoting our strategy, including financial reporting and CEO/C-suite media engagement, ensuring our brand reputation is strengthened across the media landscape. 

What You’ll Do 

Create, develop, and deliver a comprehensive plan of corporate communications activity that promotes British Airways’ strategy, objectives, and corporate narrative, always seeking innovative ways to present information.  Deliver all core corporate communications content, including financial reporting, annual reports, and sustainability communications, translating complex data and issues into clear, engaging narratives.  Proactively identify and deliver high-value media opportunities, including coverage, interviews, and thought leadership, which amplifies the voice of our leadership and align with business objectives.  Partner closely with our CEO and C-suite to develop media engagement strategies, create compelling speeches, briefs, and presentation content for both UK-based and global events, and initiate external profile opportunities.  Cultivate strong relationships with key journalists and industry correspondents, ensuring our voice is well represented in the media and supporting the smooth running of the press office and Media Centre, especially during times of disruption or crisis.  Amplify all communications work via other stakeholders in Corporate Affairs, including Public Affairs, Communications Business Partners, and Social Media teams.  Monitor competitor and industry activity, sharing insights and ensuring strategic communications are amplified across wider Corporate Affairs channels.  Participate in crisis preparedness and on-call activities to support reputational resilience and contribute to the wider team as needed. 

 

Hybrid Working Model & Weekend Cover Requirements 

This role is based on a low hybrid working model, requiring a minimum of four days a week in the Waterside (WTS) HQ office based adjacent to Heathrow’s terminal 5.  

To ensure robust media coverage and operational support, you will also participate in a shared team rota for phone cover across some weekends. This expectation is designed to maintain our high standards of responsiveness and reputational resilience; with weekend duties distributed fairly among team members. (Including some Bank Holiday periods) 

 

What You’ll Bring to British Airways 

You will bring a collaborative and proactive approach, demonstrating strong initiative, curiosity, and sound judgement in all that you do. Your excellent planning and organisational skills will enable you to manage competing priorities and deliver to tight deadlines in a fast-paced environment. With strong interpersonal and relationship-building abilities, you will work effectively with both internal and external stakeholders. Your positive and flexible mindset, combined with resilience under pressure, creativity, and a passion for storytelling, will help drive strategic impact. Attention to detail, accuracy, and the ability to work both independently and as part of a team are essential qualities you will contribute to British Airways. 

Your Experience 

Significant and relevant experience in professional corporate communications, with a focus on media engagement and strategic planning.  Demonstrable ability to craft and execute high-quality, strategic communication plans and content aligned with business objectives.  Experience supporting senior leadership profiles, particularly in complex or sensitive communication scenarios.  Strong understanding of the news and political landscape, with an instinct for storytelling and media opportunity.  Experience in measuring the effectiveness of communications and acting on results to improve output. 

Ready to help shape the voice of one of the world’s most iconic airlines? Apply now and be part of a team that’s as ambitious as you are! 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.