Customer Assistant - Christmas reference: R-184215

This is an excellent opportunity for individuals seeking engaging temporary work during the bustling Christmas season at John Lewis & Partners. The role of a Seasonal Customer Assistant promises a vibrant and supportive environment, offering a chance to be part of a renowned retail experience.

Advantages for Candidates:

• Be part of a Festive Tradition: Immerse yourself in the magical atmosphere of John Lewis & Partners during Christmas, contributing to memorable customer experiences.
• Competitive Compensation with Potential Premium: Earn a strong hourly rate of £12.40. For those who opt into the Enhanced Hours Premium, there's an additional Night Premium of £3.50 per hour for any work performed between 22:00 and 06:00, starting from October 5th.
• Flexible Working Arrangements: A variety of full-time and part-time positions are available, with hours ranging from 6 to 37.48 per week. This flexibility includes alternate weekends and shifts spanning from 05:50 am to 18:10 pm, accommodating different lifestyle needs.
• Comprehensive Training and Support: John Lewis & Partners provides thorough training, combining digital learning with practical on-the-job experience. This ensures you'll feel confident and well-prepared to excel in your role.
• Career Development Pathways: While most roles are temporary until early January 2026, there's a possibility of permanent positions becoming available, offering a potential stepping stone for career progression within the employee-owned business.
• Be Your Authentic Self: The Partnership fosters a diverse and inclusive team environment where you are encouraged to be yourself.
• Employee Ownership Model: As part of the UK's largest employee-owned business, you'll experience the unique rewards and shared responsibility that come with being a Partner.

Key Considerations for Candidates:

• Temporary Contract Duration: These positions are temporary, primarily concluding in early January 2026. Candidates seeking long-term, permanent employment should note this distinction.
• High Volume of Applications: Vacancies can close early due to a high volume of interest. Early application is strongly recommended to avoid disappointment.
• Assessment Process: Interviews will commence from September 15th and will involve group assessments. Familiarizing yourself with potential group assessment dynamics could be beneficial.
• Potential for Pre-Employment Vetting: Some roles may require pre-employment vetting, which could include DBS checks. If applicable, this will be communicated during the recruitment process.
• Adaptability and Teamwork: The role is described as fast-paced and varied, requiring flexibility to work across different shop functions, including till support, stock replenishment, and general shop upkeep. A proactive and adaptable attitude will be advantageous.
• Customer-Centric Focus: The core of the role is delivering exceptional customer service. Candidates should have a genuine interest in assisting customers and resolving their queries.

This role is ideal for individuals who are passionate about customer service, enjoy a dynamic work environment, and are keen to experience the unique culture of an employee-owned business during one of its busiest and most exciting periods. It's a fantastic chance to gain valuable retail experience, enhance your customer interaction skills, and contribute to the renowned service of John Lewis & Partners.