Customer Team Member reference: 1054774

The Co-op is seeking enthusiastic Customer Team Members to join their friendly team at the Station Road, Histon location. This role offers a competitive hourly rate of £12.60 for a contract of 15 hours per week, with regular opportunities for overtime.

This is a fantastic opportunity for individuals looking to step into a customer-facing role within a well-established and community-focused organization. The Co-op is known for its commitment to its colleagues, offering comprehensive benefits and a supportive work environment.

Key Advantages for Candidates:

• Attractive Compensation and Benefits: Earn £12.60 per hour with the potential for overtime, alongside a generous 31 days of holiday (pro-rata for part-time roles).
• Exceptional Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands.
• Comprehensive Wellbeing Support: The Co-op prioritizes employee wellbeing with access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more. They also offer a 24/7 employee assistance service.
• Financial Wellness Tools: Utilize Wagestream, a money management app, to access a portion of your earned pay before payday.
• Robust Pension Scheme: Benefit from a pension with up to 10% employer contributions.
• Career Development: Receive full, paid training and dedicated support for personal development and career progression.
• Work-Life Balance Focus: Rotas are shared three weeks in advance and are accessible on your mobile, aiding in planning.
• Community Involvement: Opportunity to get involved in local community activities and events.
• Commitment to Diversity and Inclusion: The Co-op actively fosters an inclusive workplace and welcomes applications from all backgrounds. They are also part of the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.

Key Considerations for Candidates:

• Varied Working Pattern: This role requires flexibility with shifts that can include early mornings (from 6 am), afternoons, late evenings (until 10 pm), and weekends. Specific working patterns will be discussed at the interview.
• No CV Required: The application process is designed to be accessible, allowing you to apply using your mobile device without the need for a CV. You will need to complete two online assessments, taking approximately 20 minutes.
• Hands-On Role: Customer Team Members are integral to the store's operations, involving direct customer service, till operation, shelf stocking, cleaning, and ensuring stock accuracy (prices, dates, temperatures).
• Team Collaboration: The role emphasizes working collaboratively with colleagues to solve customer issues and ensure a positive store environment.
• Adaptability: A positive approach to change and problem-solving is beneficial, as you'll be involved in introducing new products and services.

This position is ideal for individuals with a genuine passion for customer service, strong interpersonal skills, and a flexible attitude towards work. If you're looking for a role that offers stability, excellent benefits, and the chance to contribute to a community-focused business, this Customer Team Member opportunity at Co-op is worth exploring.