Customer Assistant - Christmas reference: R-184488

Embark on a Festive Journey with John Lewis & Partners: A Seasonal Customer Assistant Opportunity

The Christmas season at John Lewis & Partners is renowned for its magical atmosphere and the unparalleled dedication of its Partners. This temporary role as a Seasonal Customer Assistant offers a unique chance to be a part of this vibrant experience, contributing to the exceptional customer service that defines the brand. If you're seeking a dynamic and engaging role within a supportive and diverse team, this opportunity is designed for you.

Advantages for Potential Candidates:

• Competitive Hourly Rate: Earn £12.40 per hour, with an attractive Night Premium of £3.50 per hour for any hours worked between 22:00 - 06:00, applicable for those enrolled in Enhanced Hours Premium arrangements. This offers a significant financial incentive for early risers and night owls alike.
• Flexible Working Arrangements: A variety of Full Time & Part Time positions are available, with hours ranging from 10 to 37.5 per week. This flexibility accommodates diverse personal schedules, with shifts including early starts, evenings, and weekends between 06:00 - 19:00, allowing you to balance work and life effectively.
• Comprehensive Training and Development: John Lewis & Partners is committed to your success. You'll receive full training, encompassing both digital learning and on-the-job experience, ensuring you feel confident and well-equipped to excel in your role from day one.
• Career Advancement Potential: While primarily temporary, there's a possibility of permanent roles becoming available. This role serves as an excellent stepping stone to potentially longer-term career opportunities within the esteemed John Lewis Partnership.
• Unique Ownership Culture: As a Partner, you'll experience the rewarding environment of the UK's largest employee-owned business. This means sharing in the responsibilities, rewards, and successes of a company deeply committed to its people and its purpose.
• Supportive and Inclusive Environment: Join a diverse team where you are encouraged to "be yourself." The Partnership fosters an environment of kindness, respect, and belonging, allowing you to thrive both personally and professionally.

Key Considerations for Your Career Path:

• Seasonal Nature of the Role: The majority of these contracts are temporary, concluding in early January 2026. This makes it an ideal opportunity for individuals seeking a rewarding seasonal position or a chance to gain valuable retail experience during a peak period.
• Dynamic Work Environment: The role is described as fast-paced and varied. Success will require adaptability, a proactive approach, and the ability to support various shop functions, including customer service, sales, stock management, and till operations.
• Customer-Centric Focus: A passion for delivering engaging and inspirational customer service is paramount. You'll be expected to understand customer needs, leverage product knowledge, and contribute to driving sales and profitability.
• Essential Skills: Basic IT literacy and strong communication skills are essential. While customer-facing experience is beneficial, it is not a prerequisite, as comprehensive training will be provided.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of vetting documents is recommended to avoid any delays in the recruitment process.
• Application Timing: Due to the high volume of applications anticipated, vacancies may close early. It is highly recommended to apply as soon as possible to secure your opportunity.

This Seasonal Customer Assistant role at John Lewis & Partners offers more than just a job; it's an invitation to be part of a cherished brand during its most exciting time of year. It's an opportunity to develop your customer service skills, contribute to a unique business model, and potentially find your footing within a company that values its people as Partners.