Customer Assistant - Christmas reference: R-184577

Seize the Season: Temporary Customer Assistant Opportunity at John Lewis & Partners

As the festive season approaches, John Lewis & Partners transforms into a hub of excitement and magical gifting experiences. This is your chance to be part of that enchanting atmosphere and contribute to the renowned customer service that defines the brand. We are currently seeking dedicated and enthusiastic Temporary Customer Assistants to join their teams and help create memorable moments for shoppers during this peak period.

This role offers a fantastic opportunity for individuals looking to gain valuable retail experience, work within a supportive and diverse team, and contribute to a truly special time of year. For those seeking to enhance their earnings, the prospect of a Night Premium for late-night working between 22:00 and 06:00 (at a rate of £3.50 per hour) adds an attractive financial incentive.

Key Advantages for Candidates:

• Competitive Hourly Rate: Earn a strong hourly wage of £12.40.
• Flexible Working: A variety of full-time and part-time contracts are available, ranging from 13 to 37.5 hours per week, offering flexibility to suit your lifestyle.
• Enhanced Pay Opportunities: Benefit from a Night Premium of £3.50 per hour for hours worked between 22:00 and 06:00, for those enrolled in Enhanced Hours Premium arrangements.
• Comprehensive Training: Receive full training, including digital learning and on-the-job support, to ensure you are confident and equipped for success.
• Team Collaboration: Become part of a diverse and inclusive team where you are encouraged to be yourself and contribute positively.
• Retail Experience: Gain practical, hands-on experience in a fast-paced and dynamic retail environment.
• Career Stepping Stone: This temporary role can serve as an excellent foundation for future career opportunities, with the potential for some permanent positions becoming available.
• Ownership Culture: Experience the unique employee-owned model of John Lewis & Partners, where every Partner contributes to and shares in the success of the business.

Important Considerations for Your Career Path:

• Temporary Contract: Please note that these contracts are temporary, primarily running until early January 2026.
• Working Hours: Availability to work early starts, evenings, and weekends between 07:00 and 20:00 is required.
• Assessment Process: Interviews will commence from 25th September and will involve Group Assessments. It is advisable to apply early as vacancies may close sooner than anticipated due to high application volumes.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of vetting documents is encouraged to avoid delays.
• Flexibility and Adaptability: The role requires a flexible approach to support various shop floor tasks, including customer service, stock replenishment, and till operations.
• Location: This specific opportunity is based at the John Lewis & Partners store in Eldon Square, Newcastle upon Tyne.

If you are a motivated individual with strong communication skills and a passion for delivering exceptional customer service, this is an excellent chance to be part of something truly special. Embrace the festive spirit and make a tangible difference to the John Lewis & Partners customer experience.