Customer Assistant - Christmas reference: R-183992

A Festive Opportunity: Seasonal Customer Assistant at John Lewis & Partners

The Christmas season at John Lewis & Partners is renowned for its magical atmosphere and exceptional customer service, a testament to the dedication of its Partners. This role offers a unique chance to become part of that cherished experience as a Seasonal Customer Assistant. If you're looking to contribute to a memorable festive period for shoppers and gain valuable retail experience, this opportunity might be the perfect fit for your career journey.

Key Advantages for Candidates:

• Join a Celebrated Brand: Immerse yourself in the festive spirit of a leading UK retailer, contributing to the joy and excitement of the Christmas season.
• Valuable Retail Experience: This role provides hands-on experience in customer service, sales, and shop operations, building a strong foundation for future retail endeavors.
• Comprehensive Training: Benefit from full training, encompassing both digital learning and practical on-the-job guidance, ensuring you feel confident and well-prepared to excel.
• Flexible Working Options: With various full-time and part-time positions available, the role offers flexibility in hours, catering to a range of personal schedules and commitments.
• Supportive Team Environment: Become part of a diverse and collaborative team where you are encouraged to be yourself and are supported in your role.
• Potential for Permanent Roles: While primarily temporary until early January 2026, there's a possibility for some permanent positions to become available, offering a pathway for continued career growth within the Partnership.
• Competitive Pay: Earn £12.40 per hour, reflecting the value placed on your contribution during this peak season.

Key Considerations for Your Career Path:

• Temporary Contract: Please note that these roles are temporary, primarily concluding in early January 2026. This is an excellent opportunity for seasonal work or to gain experience without a long-term commitment.
• Flexible Availability: The role requires flexibility, including early starts, evenings, and weekends, as well as availability during key trading periods such as Black Friday, Christmas Eve, and New Year's Eve.
• Fast-Paced Environment: Working in a busy retail environment means being adaptable and able to manage multiple tasks efficiently, from engaging with customers to replenishing stock.
• Customer-Centric Focus: A passion for customer service is paramount. You'll be actively involved in understanding customer needs, resolving queries, and ensuring a positive shopping experience.
• Team Collaboration: Success in this role relies on working effectively with colleagues across various shop floor duties, including till operations and stock management.
• Application Timing: Vacancies can close early due to high demand, so we recommend applying promptly to secure your opportunity.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, including potential DBS checks. This will be clearly communicated during the recruitment process.

This Seasonal Customer Assistant role at John Lewis & Partners offers a rewarding way to spend your festive season, providing invaluable experience and the chance to contribute to a beloved brand. It's an excellent stepping stone for those looking to develop customer-facing skills and understand the dynamics of a large, employee-owned business.