Customer Assistant reference: 590229

Lidl Customer Assistant: An Opportunity for Growth and Excellent Customer Service

This role at Lidl offers a fantastic entry point into the dynamic world of retail, particularly for individuals seeking a part-time position with a clear commitment to employee development and well-being. As a Customer Assistant, you'll be at the forefront of the customer experience, ensuring every shopper has a positive and efficient visit.

Key Advantages for Potential Candidates:

• Competitive and Increasing Pay: The hourly rate starts at a strong £12.75-£13.65 and is set to increase to £13.00-£13.95 from September 1st, 2025, demonstrating the company's commitment to fair compensation. Additional enhancements for bank holidays and night shifts further boost earning potential.
• Generous Holiday Entitlement: With 30-35 days of holiday (pro-rata), this role acknowledges the importance of work-life balance, offering ample opportunity for rest and personal pursuits.
• Valuable Employee Benefits: A 10% in-store discount provides tangible savings, while a pension scheme offers long-term financial security. Enhanced family leave and long-service awards highlight a supportive approach to employee lifecycle.
• Clear Career Progression: Lidl emphasizes a culture of internal growth. With the right training and dedication, there are opportunities to specialize in areas like Bakery, Non-Food, or even progress to management roles, making this an excellent stepping stone for a retail career.
• Supportive and Collaborative Environment: The description highlights a team-oriented culture where colleagues "pitch in to help each other out." This fosters a positive and encouraging workplace, ideal for those who thrive in a team setting.
• Varied and Engaging Work: No two shifts are the same, involving everything from restocking shelves and working deliveries to operating tills and merchandising. This variety ensures the role remains stimulating and prevents monotony.
• Commitment to Diversity and Inclusion: Lidl actively promotes a diverse, equitable, and inclusive environment, welcoming applicants from all backgrounds. This commitment ensures a respectful and fair workplace for everyone.

Key Considerations for Your Career Path:

• Flexibility is Key: The role requires flexibility in terms of shift start and end times, as well as a willingness to adapt to changing priorities. Candidates who value structure might need to assess if this level of flexibility aligns with their preferences.
• Pace and Energy: This is a fast-paced retail environment. Success will depend on your ability to work efficiently, maintain a high level of energy, and remain positive even during busy periods.
• Customer Focus: A strong emphasis is placed on providing excellent customer service. Candidates who naturally enjoy interacting with people and going the extra mile will excel here.
• Proactive Approach: Being proactive, whether it's baking fresh goods or merchandising, is highly valued. This role is suited for individuals who take initiative and contribute beyond the basic requirements.

In summary, this Customer Assistant position at Lidl presents a compelling opportunity for individuals looking to build a career in retail. Its competitive pay, attractive benefits, and clear pathways for advancement, coupled with a supportive and inclusive culture, make it an attractive prospect for ambitious and customer-focused individuals.