Customer Assistant reference: 613998

This Customer Assistant role at Lidl presents a compelling opportunity for individuals seeking a dynamic and rewarding career in retail. Offering a competitive hourly wage and a comprehensive benefits package, this position is ideal for those who thrive in a fast-paced environment and are passionate about delivering exceptional customer service.

Key Advantages for Potential Candidates:

• Competitive Compensation: The role offers a strong hourly rate of £13.00 - £13.95, with enhanced pay for bank holidays (£2.00 extra per hour) and nights (£3.50 extra per hour). This financial incentive, coupled with a guaranteed 30-hour contract, provides a stable income.
• Generous Holiday Entitlement: A significant benefit of 30-35 days of holiday (pro rata) demonstrates a commitment to work-life balance, allowing ample time for rest and personal pursuits.
• Employee Discount: A 10% in-store discount is a valuable perk, offering savings on a wide range of products for employees.
• Career Development: Lidl emphasizes career progression, with ample opportunities for growth and specialization. The description highlights pathways to becoming a Freshness, Non-Food, or Bakery Specialist, providing clear avenues for skill development and advancement within the company.
• Supportive Work Environment: The emphasis on a collaborative and team-oriented culture, where colleagues "pitch in to help each other out," suggests a positive and supportive workplace.
• Comprehensive Benefits: Beyond the stated advantages, the inclusion of a pension scheme, enhanced family leave, and long-service awards underscores Lidl's dedication to the overall well-being and long-term commitment of its employees.

Key Considerations for Candidates:

• Pace and Adaptability: The role is described as one where "no two shifts are the same," and candidates must be prepared to "keep moving" and have a "positive approach to changing priorities." This role is best suited for individuals who enjoy variety and can adapt quickly to new tasks.
• Customer-Centric Approach: A strong emphasis is placed on "going the extra mile to keep the store clean, tidy and organised" and ensuring "every customer receives the service they deserve." Excellent customer service skills and a friendly, approachable demeanor are essential.
• Flexibility: Candidates should be "flexible to start a shift early or finish late." This adaptability is crucial for effectively managing store operations throughout the day.
• Proactive and Driven Mindset: The job description seeks individuals with "drive and passion to work hard and make your store a success." A proactive attitude towards tasks such as "passionately providing excellent customer service," "proactively keeping the bakery topped up by baking fresh goods," and "expertly merchandising and maintaining our middle aisles of Non-Food products" is highly valued.
• Background Checks: Applicants should be aware that employment is conditional upon satisfactory references and, if requested, a Disclosure and Barring Service (DBS) check.

In summary, this Customer Assistant position at Lidl offers a fantastic entry point into a thriving retail career. It appeals to individuals who are energetic, customer-focused, and eager to contribute to a successful team. The combination of competitive pay, generous benefits, and clear opportunities for advancement makes this an attractive prospect for those looking to build a long-term career in the retail sector.