Customer Delivery Driver, Supermarket Assistant reference: R-186104

Are you a customer-focused individual with a passion for delivering quality and service? This Customer Delivery Driver role at Waitrose & Partners in Great Malvern offers a fantastic opportunity to be more than just an employee – you'll be a Partner in the UK's largest employee-owned business.

This position is ideal for those who enjoy independence, thrive on providing exceptional customer experiences, and are keen to contribute to a friendly and productive team environment. Beyond the road, you'll be an integral part of the shop's daily operations, ensuring everything runs smoothly.

Advantages for Candidates:

• Become a Partner, Not Just an Employee: As part of the John Lewis Partnership, you'll be a co-owner, sharing in the rewards and successes of the business. This unique ownership model fosters a strong sense of belonging and collective responsibility.
• Brand Ambassadorship: You'll represent the trusted Waitrose brand, delivering not only high-quality produce but also the renowned Partner-led service that customers value.
• Career Development and Support: The Partnership is committed to individual growth and encourages learning. While this role focuses on delivery, the experience gained in customer service and shop operations can be a stepping stone to other opportunities within the wider business.
• Enhanced Earning Potential: For those who join from October 5th, a Night Premium of £3.50 per hour will be applied to all hours worked between 22:00 and 06:00, offering a valuable financial incentive for working during these times.
• Work-Life Balance and Flexibility: The Partnership actively supports flexible working arrangements. While specific hours are outlined, discussions with the hiring manager during the interview process can explore options for flexible or compressed hours, job sharing, or shorter contracts, where feasible.
• Competitive Pay: The role offers an hourly rate of £13.39.

Key Considerations for Your Career Path:

• Customer Service Excellence is Paramount: A genuine passion for helping customers and building rapport based on trust and service is essential. This role is a direct reflection of the Waitrose brand promise.
• Independent and Responsible Role: You'll be expected to manage your delivery routes, vehicle checks, and daily tasks with minimal supervision. This requires strong self-motivation, adaptability, and excellent time management skills.
• Physical Demands: Be prepared for the physical nature of the role, which includes lifting crates and moving cages.
• Team Contribution: While driving is the primary focus, your willingness to support the wider shop team with general shopkeeping tasks is crucial to the team's overall efficiency and productivity.
• Driving Requirements: A full, valid B-Category UK manual driving licence with no more than 6-points is a strict requirement.
• Age Restriction: Due to the nature of the role and potentially working unsociable hours, candidates must be 18 years or older.
• Vetting: Be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. Prompt completion of any required documents is encouraged to avoid delays in the recruitment process.

This Customer Delivery Driver position offers a unique blend of an active, customer-facing role and supportive shop floor responsibilities. If you're looking for a role where your contributions are valued and you can be part of a thriving, employee-owned business, this opportunity in Great Malvern is worth exploring.