Customer Team Member reference: 1061811

Discover a rewarding opportunity to join a well-established and community-focused organization as a Customer Team Member. This role offers a chance to be an integral part of a friendly team, directly impacting the customer experience and contributing to a vibrant local store. If you're seeking a role that values customer service, teamwork, and offers comprehensive benefits, this position at Co-op is certainly worth exploring.

Key Advantages for Candidates:

• Exceptional Benefits Package: Co-op offers a truly impressive suite of benefits. This includes a generous 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Staff Discount: Enjoy a substantial 30% discount on all Co-op products in-store, plus an additional 10% off other brands. This is a fantastic perk for your personal shopping needs.
• Career Development and Support: Co-op is committed to your growth with full, paid training provided and dedicated support for your personal development and career progression. They also offer market-leading policies to support colleagues through life events.
• Financial Wellbeing: Access to Stream, a money management app, allows you to draw a percentage of your earned pay before payday, offering flexibility in managing your finances. A 24/7 employee assistance service further supports your wellbeing.
• Work-Life Balance Focus: While the role requires varied shifts, rotas are shared three weeks in advance and are accessible via your mobile, allowing for better planning.
• Community Engagement: This role provides opportunities to actively support your local community through various activities and events, fostering a sense of purpose beyond daily tasks.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams and welcomes applications from all. They are committed to creating a workplace where everyone feels they belong and offers support for any adjustments needed during the recruitment process.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires a flexible approach to working hours, including early mornings, afternoons, late evenings, and weekends. This is a crucial aspect to consider for your personal schedule and commitments. Be prepared to discuss your availability during the interview process.
• Varied Responsibilities: As a Customer Team Member, you'll be involved in a wide range of tasks, from direct customer service at the tills and on the shop floor to restocking shelves, maintaining store cleanliness, and working in the in-store bakery. This variety can be a significant advantage for those who enjoy a dynamic work environment.
• Age Requirement: Due to the potential for early morning or late evening working hours, applicants must be 18 years of age or over.
• Application Process: The application process is streamlined and accessible via mobile devices, with no CV required. However, it does include two online assessments that take approximately 20 minutes to complete.
• Commitment to Fairness: Co-op's history and ethos are rooted in fairness and community focus. If you value working for an organization with strong ethical principles and a commitment to its members and communities, this role aligns well with those values.

This Customer Team Member position presents a fantastic opportunity for individuals who are passionate about customer service, enjoy working as part of a team, and are seeking a role with excellent benefits and a supportive employer. The flexibility in shifts is a key consideration, but the comprehensive training, development opportunities, and strong community ethos make this a compelling career choice for many.