Customer Delivery Driver, Supermarket Assistant reference: R-186460

## Unlock Your Potential as a Waitrose Customer Delivery Driver in Portishead! This is an exciting opportunity to join a renowned retail organization, not as an employee, but as a valued Partner in one of the UK's largest employee-owned businesses. As a Customer Delivery Driver, you will be at the forefront of delivering the exceptional quality of Waitrose produce and the distinctive Partner-led service directly to customers' homes. This role offers a unique blend of independence on the road and valuable team collaboration within the store.

For those seeking a role that combines customer interaction, operational efficiency, and the pride of representing a beloved brand, this position presents a compelling career path. Read on to discover the advantages and key considerations that make this a potentially rewarding next step.

Advantages for Potential Candidates:

• Become a Co-Owner: As a Partner in the John Lewis Partnership, you are more than just an employee; you are an owner. This unique model means you share in the rewards and successes of the business, fostering a strong sense of belonging and investment in the company's future.
• Meaningful Customer Engagement: This role allows you to be a direct ambassador for the Waitrose brand. You'll build trust and rapport with customers, making their shopping experience seamless and enjoyable, embodying the ethos of "passionate Partners serving food lovers."
• Varied Responsibilities: While the primary focus is on delivery, you'll also contribute to the smooth running of the store through stock replenishment and housekeeping. This variety ensures your role remains dynamic and engaging.
• Night Premium Opportunity: For those who embrace working overnight shifts, there's an attractive Night Premium of £3.50 per hour for hours worked between 22:00 and 06:00, starting from October 5th. This offers a tangible financial benefit for those comfortable with this shift pattern.
• Career Growth and Support: As part of the John Lewis Partnership, you'll find an environment that encourages individual growth and collective success. The emphasis on "THRIVE" suggests a culture that supports personal and professional development.
• Competitive Pay: The role offers a starting hourly rate of £13.39, reflecting the importance of this customer-facing position.

Key Considerations for Your Career Path:

• Driving Proficiency is Essential: A full, valid B-Category UK manual driving licence with no more than 6 penalty points is a fundamental requirement. Your ability to navigate routes efficiently and safely is paramount.
• Physical Demands: Be prepared for the physical aspects of the role, which include lifting crates and moving cages. A good level of physical fitness is necessary to perform these tasks effectively and safely.
• Independent Work Ethic: While you'll be part of a friendly team, a significant portion of your time will be spent working independently on the road. Adaptability, self-motivation, and the ability to manage your time effectively are crucial.
• Customer Service Excellence: Your ability to provide exceptional customer service is a cornerstone of this role. Building rapport and ensuring customer satisfaction will be key to your success.
• IT Literacy: Basic IT skills are required to manage delivery routes and potentially other in-store systems.
• Understanding the Rota: The role involves a part-time contract of 15 hours spread across a 2-week rota. This includes specific shifts on Fridays and Saturdays, with a mix of morning and afternoon/evening times in alternating weeks. Carefully review the rota to ensure it aligns with your personal commitments and career goals.
• Vetting Requirements: Be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. This is a standard procedure to ensure the safety and security of customers and colleagues.

This Customer Delivery Driver position offers a chance to be part of a thriving, employee-owned business that values its Partners and their contributions. If you are a proactive, customer-focused individual with a passion for quality and a desire to grow within a supportive environment, this role in Portishead could be an excellent stepping stone in your career journey.