Customer Delivery Hub, 7.5T Driver Trainee reference: R-191089

Embark on a Rewarding Career as a John Lewis Customer Delivery Installer Trainee

Are you seeking a dynamic career path that combines driving, hands-on installation, and exceptional customer service? The John Lewis Partnership is offering a unique opportunity to join their esteemed team as a Driver Trainee Installer. This role is more than just a job; it's a pathway to becoming a fully qualified Customer Delivery Installer, backed by a comprehensive training program and the benefits of employee ownership.

Advantages for Aspiring Candidates:

• Comprehensive Training & Career Development: The cornerstone of this opportunity is a dedicated 3-month trainee program. You'll be fully supported to gain your C1 driving licence and master the skills required to become a qualified John Lewis Customer Delivery Installer. This investment in your growth means you'll enter the role with confidence and expertise.
• Meaningful Customer Interaction: As a qualified installer, you will be the face of John Lewis, delivering and installing cherished products directly into customers' homes. This role offers the satisfaction of providing a tangible, high-quality service and creating positive customer experiences.
• Attractive Remuneration & Premiums: Beyond a competitive annual salary ranging from £26,700.00 to £34,000.00, this role offers significant earning potential through Evening and Night Premiums. Working between 18:00-22:00 earns an additional £2.50 per hour, and between 22:00-06:00, it's £3.50 per hour. This structure rewards dedication and flexibility.
• Employee Ownership & Shared Success: Joining the John Lewis Partnership means becoming a Partner, an employee-owner of the UK's largest employee-owned business. This unique model fosters a strong sense of community, shared responsibility, and a direct stake in the company's success and rewards.
• Variety and Engagement: Each day presents new challenges and opportunities. From collaborating with warehouse teams to expertly installing diverse products like furniture, large appliances, and home entertainment systems, you'll be kept engaged and constantly learning.
• Focus on Safety and Respect: The role emphasizes maintaining a safe working environment and demonstrating utmost respect for customers' homes and property. You'll be trained to handle various situations with courtesy and find optimal solutions for customers.

Key Considerations for Your Career Path:

• Physical Demands: This role involves significant physical activity, including heavy lifting of large items such as sofas, white goods, sports equipment, beds, and mattresses. Candidates should be prepared for and comfortable with this aspect of the job.
• Driving Requirements: A UK B-Category manual driving licence with no more than 6 penalty points is essential. The training will equip you with a C1 licence, allowing you to drive vehicles up to 7.5 tonnes.
• Customer Service Excellence: A genuine passion for delivering exceptional customer service is paramount. You will be an ambassador for the John Lewis brand, requiring excellent communication skills, a polite demeanour, and a proactive approach to customer satisfaction.
• Adaptability and Problem-Solving: While training provides a strong foundation, the ability to adapt to unexpected situations and find practical solutions for customers is highly valued.
• Interest in Installation and Technology: An enthusiasm for understanding how products work and demonstrating their functionality to customers will enhance your performance and job satisfaction. Keeping up-to-date with new products and technologies is also encouraged.
• Flexible Working Hours: The role requires varied full-time hours across seven days, including early starts, late finishes, evenings, and weekends. Candidates should be prepared for this flexible schedule.
• Vetting Process: As with many roles involving customer interaction and home access, successful candidates may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required documentation is encouraged.

This Driver Trainee Installer position at the John Lewis Partnership offers a structured and supportive pathway into a fulfilling career. If you are a motivated individual with a strong work ethic, excellent communication skills, and a desire to be part of an employee-owned organisation that values its Partners, we encourage you to apply and explore this exciting opportunity.