Customer Sales Manager reference: SYS-15795

Are you an experienced sales and business development professional with a passion for making a real difference? Care UK, an award-winning leader in private care, is seeking a driven Customer Sales Manager to join their esteemed team at Mere Hall care home in Hornsea.

This is a unique opportunity for someone who thrives on achieving revenue targets and is eager to contribute to shaping the future of exceptional care. Care UK is renowned for its commitment to residents, with core values of Caring, Passionate, and Teamwork at the forefront of all operations. As they continue to expand their network of over 150 care homes, they are on the lookout for talented individuals to join their mission.

The Opportunity

As the Customer Sales Manager, you will play a pivotal role in driving sales and ensuring the Mere Hall care home achieves its occupancy and revenue targets, with a specific focus on self-funded residents. This role demands flexibility and a commitment to providing an outstanding customer experience, which may include working evenings and weekends to accommodate prospective clients and their families.

Key Responsibilities & Candidate Advantages

This role offers significant opportunities for career growth and impact:

• Achieve and Exceed Targets: You will be instrumental in meeting set targets for resident occupancy, the self-pay mix, and average weekly fees. This provides a clear path for demonstrating your sales acumen and achieving tangible results.
• Community Engagement & Brand Building: Actively promote the care home through strong community relationships, events, sponsorships, and PR. This is a fantastic opportunity to build your personal brand and network within the local area, fostering a sense of community around the care home.
• Expert Communication: Effectively communicate accurate and compelling information about the home's facilities, care expertise, services, and pricing. You'll hone your communication and presentation skills, becoming a trusted advisor to potential residents and their families.
• Market Insight & Strategic Thinking: Understand and monitor the competitor landscape to identify market gaps and maintain a competitive advantage. This responsibility allows you to develop your strategic thinking and analytical skills.
• Business Development: Identify new business and marketing opportunities within the local catchment area, contributing directly to the home's growth and success.
• Collaboration & Leadership: Work closely with the Home Manager and Heads of Departments, fostering a collaborative and results-oriented environment. This is a chance to build strong working relationships and contribute to a cohesive team.
• Reporting & Organization: Ensure all daily, weekly, and monthly reports are completed accurately and on time, developing your organizational and administrative proficiency.

What You Bring (Key Considerations for Candidates)

To excel in this role, you should possess:

• Self-Motivation and Flexibility: The ability to work independently, adapt to business needs, and maintain enthusiasm is crucial.
• Collaborative Spirit: A willingness to share ideas and information and work effectively as part of a team.
• Organizational Prowess: The capacity to manage multiple priorities simultaneously and maintain meticulous attention to detail.
• Customer-Centric Mindset: A genuine commitment to providing an exceptional experience for every potential client and their family.

Why Join Care UK?

Embarking on a career with Care UK offers:

• Impactful Work: Be part of a dynamic and growing organization dedicated to providing outstanding care, making a tangible difference in the lives of residents.
• Supportive Environment: Collaborate with a diverse and talented team in a supportive and inclusive atmosphere.
• Competitive Rewards: Enjoy a competitive salary and a comprehensive benefits package that reflects your contribution.
• Career Development: Care UK is committed to nurturing talent and sees the potential in everyone. This role offers a significant step in your recruitment and sales career.

If you are ready to elevate your career and contribute to an extraordinary organisation that genuinely cares, Care UK invites you to explore this exciting opportunity.