Customer Service Executive reference: 140721

Get paid to put a smile on someones face.You'll enhance comfort and convenience, and we'll enhance your career, as a Customer Service Executive in Cambridge, CB2 0AA!Be the welcomingface of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations.A role where youll love what you do.Operational excellence begins with you.What youll do:Shape that all-important first impression, greeting and welcoming guests with warmth and professionalismCoordinate the prestigious settings amenities, by scheduling, planning andexpediting operationsEnhance the experience of our colleagues and clients, providing support with meeting room set up, connectivity and hospitalityKeep our teams safe by havinga close eye on Health & Safety practices, reporting issues as requiredBe the sites 'go-to' forproviding information and assistanceCheck all functional & service areas, ensuring all equipment is operational.Report any faults & manage through to completion with relevant teams accordingly.Respond to any customer queries (both proactive & reactive).Troubleshooting issue that arise throughout the day. Customer service, visitor experience & employee engagement is the forefront of the role. What you bring:Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are the keyA positive, energetic and proactive attitude witha passion for customer serviceProficient in office software (e.g., Microsoft office, excel, power-point, outlook)Strong organisational abilities and attention to detailWhat we offer:Working with Sodexo is more than a job; its a chance to be part of something greater. Youll belong in a company and team that values you for you; youll act with purpose and have an impact through your everyday actions; and youll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, includinga variety of learning and development tools.Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Apply today and start your journey with Sodexo!For careers that mean business.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications