Customer Team Leader reference: 1059729

Embark on a rewarding leadership journey as a Customer Team Leader at Co-op! This permanent, part-time role, offering 20 hours per week with regular overtime opportunities, presents an excellent chance to step into a supervisory position within a company renowned for its community focus and colleague care.

Key Advantages for Candidates:

• Career Development & Training: Co-op is committed to your growth. You'll receive full, paid training and dedicated support to develop your leadership skills and advance your career. This role is a fantastic stepping stone for those looking to hone their management capabilities.
• Exceptional Benefits Package: Beyond competitive pay (£13.99 per hour), Co-op offers a comprehensive suite of benefits. These include a generous 36 days of holiday (pro-rata), a pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family. Furthermore, enjoy a significant 30% discount on all Co-op products in-store.
• Meaningful Work & Community Impact: As a Customer Team Leader, you'll be instrumental in creating a positive customer experience and fostering an inclusive team environment. You'll also contribute to the Co-op's long-standing commitment to fairness and community support, making a tangible difference in your local area.
• Work-Life Balance & Flexibility: While the role requires flexibility across various shifts (early mornings, afternoons, evenings, and weekends), rotas are shared three weeks in advance and accessible via mobile. This allows for better planning and a more balanced lifestyle.
• Employee Wellbeing Focus: Co-op prioritizes the physical, mental, and financial wellbeing of its colleagues. You'll have access to resources and policies designed to support you through life's events, including a money management app (Wagestream) and a 24/7 employee assistance service.

Key Considerations for Candidates:

• Leadership & Teamwork Balance: The role demands a blend of leadership and hands-on work. You'll be expected to coach and supervise Customer Team Members while also contributing to daily operations, such as restocking shelves and maintaining store cleanliness. A willingness to "roll up your sleeves" is essential.
• Age Requirement: Candidates must be aged 18 or over due to the responsibility of authorising age-related sales.
• Shift Flexibility: The varied shift pattern is a key aspect of this role. Successful candidates will need to be adaptable and comfortable working across different times of the day and week, including early mornings, late evenings, and weekends. Specifics will be discussed at the interview stage.
• Application Process: The application is designed to be accessible, allowing you to apply via a mobile device without a CV. Be prepared to complete two online assessments, which should take approximately 20 minutes.
• Commitment to Inclusion: Co-op is dedicated to building diverse teams and creating an inclusive workplace. They welcome applications from all backgrounds and are committed to making reasonable adjustments during the recruitment process for candidates with disabilities.

This Customer Team Leader position offers a compelling opportunity for individuals seeking a leadership role that combines personal and professional growth with a strong sense of purpose and excellent benefits. If you are a proactive, people-oriented individual with a desire to lead and contribute to a community-focused organization, this role at Co-op could be the perfect next step in your career.