Customer Team Leader reference: 1055336

Are you seeking a part-time leadership opportunity that offers real growth, strong benefits, and a chance to make a tangible impact in your community? The Co-op's Customer Team Leader position at their Church Street, Gamlingay location presents an engaging pathway for individuals looking to step into a supervisory role while maintaining a healthy work-life balance.

This role is advertised as part-time, with 15 hours per week, offering the flexibility that many candidates value. The pay rate of £13.99 per hour is competitive, and the inclusion of regular overtime opportunities provides the potential to increase earnings and tailor your weekly hours. The permanent contract offers stability, and the unique shift pattern (primarily 2pm - 10pm with occasional early shifts) can be a positive for those who thrive outside of traditional 9-to-5 hours or wish to supplement other commitments.

Advantages for Potential Candidates:

• Career Development and Training: A significant advantage is the promise of full, paid training and dedicated support for your personal development and career progression. This indicates Co-op's commitment to nurturing talent from within, making this role an excellent stepping stone for aspiring leaders.
• Exceptional Benefits Package: The benefits are a major draw. You'll receive a generous 36 days of holiday (pro-rata), a strong pension scheme with up to 10% Co-op contribution, and access to invaluable virtual healthcare services for your entire family. Furthermore, a 30% discount on Co-op products is a substantial perk for everyday savings.
• Employee Wellbeing and Support: Co-op demonstrates a commitment to employee wellbeing through comprehensive support for physical, mental, and financial health. Their market-leading policies covering life events like bereavement, pregnancy loss, and fertility treatments highlight a caring and supportive employer. The inclusion of Wagestream (an app for accessing earned pay) and a 24/7 employee assistance service further underscores this dedication.
• Leadership Experience: This role offers the opportunity to coach and supervise Customer Team Members, deputise for the Store Manager, and take ownership of store operations. This is invaluable experience for anyone looking to build a career in retail management or team leadership.
• Community Focus: Co-op's long-standing commitment to fairness and community involvement means you'll be part of an organisation that values making a positive difference.
• Modern Application Process: The ability to apply using your mobile device without needing a CV can streamline the application process for many, making it more accessible and convenient.

Key Considerations for Your Career Path:

• Age Requirement: Due to the responsibility of authorising age-related sales, applicants must be aged 18 or over.
• Shift Flexibility: While primarily evening shifts are offered, the mention of occasional early shifts and the need for discussion at interview means candidates should be prepared for some variability in their working pattern.
• Leadership Blend: The role requires a balance between leading and supporting your team and actively participating in hands-on tasks like restocking and cleaning. This suggests a need for adaptability and a willingness to contribute at all levels.
• Problem-Solving and Organisation: Success in this role will depend on strong organisational and problem-solving skills, as you'll be managing daily operations, stock accuracy, and potentially challenging customer situations.
• Growth Mindset: A desire to learn, grow, and develop leadership skills is essential, as Co-op emphasizes continuous development for its employees.
• Application Assessments: Be prepared to complete two online assessments, which will take approximately 20 minutes.

Overall, the Customer Team Leader position at Co-op is a well-rounded opportunity for individuals seeking a part-time role with significant potential for personal and professional growth. The generous benefits, supportive work environment, and focus on community make it an attractive prospect for career-minded individuals looking to make a positive impact.