Customer Team Leader reference: 1060499

Discover Your Leadership Potential: Customer Team Leader at Co-op On The Go, Hereford

Are you looking for a dynamic role where you can step into leadership and make a tangible impact? The new Co-op On The Go store in Hereford presents a unique and exciting opportunity for aspiring leaders to join an innovative retail concept focused on the fast-paced food-to-go and delivery market. This role offers not just a job, but a pathway for career growth within a company deeply committed to its people and communities.

Key Advantages for Aspiring Leaders:

• Leadership Development: This is a fantastic stepping stone into management. You'll be directly involved in coaching and supervising a team, deputising for the Store Manager, and taking ownership of daily operations. This hands-on experience is invaluable for building your leadership toolkit.
• Innovative Retail Environment: Be at the forefront of a fresh retail concept. This "On The Go" store focuses specifically on food-to-go and delivery, offering a distinct and exciting departure from traditional convenience stores. You'll be part of shaping this new venture.
• Comprehensive Training and Support: Co-op provides full, paid training, ensuring you have all the skills and knowledge needed to succeed. Beyond initial training, you'll receive dedicated support for your personal development and career progression, fostering a culture of continuous learning.
• Exceptional Benefits Package: Beyond competitive pay of £13.99 per hour, Co-op offers a wealth of benefits designed to support your wellbeing and financial security. This includes a generous 36 days of holiday, a pension scheme with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a substantial 30% discount on all Co-op products.
• Commitment to Wellbeing: Co-op is renowned for its dedication to colleague wellbeing. You'll benefit from support for your physical, mental, and financial health, alongside market-leading policies that acknowledge and support life events.
• Flexible Working & Community Focus: While requiring flexibility with varied shifts, Co-op aims to provide rotas three weeks in advance. You'll also have the chance to build relationships within the local community, contributing to the Co-op's wider mission.
• Inclusive and Supportive Culture: Co-op actively champions diversity and inclusion, seeking to build diverse teams and create an environment where everyone can thrive. They are committed to making reasonable adjustments for candidates with disabilities.

Key Considerations for Your Career Path:

• Leadership Responsibilities: This role requires a proactive approach to leading a team. You'll need to balance supporting colleagues with hands-on tasks, demonstrating strong organisational and problem-solving skills.
• Varied Working Pattern: The role involves varied shifts, including early mornings, afternoons, evenings, and weekends. Flexibility is key, and while specific patterns are discussed at interview, candidates should be prepared for a dynamic schedule.
• Age Requirement: As you'll be responsible for authorising age-related sales, candidates must be 18 years or older.
• Adaptability and Innovation: Thriving in this environment means embracing change, particularly with the introduction of new products and services. A willingness to learn and provide honest feedback will be beneficial.
• Application Process: The application involves a straightforward process, including two online assessments taking approximately 20 minutes to complete. The ability to apply via mobile device without a CV is a convenient option.

This Customer Team Leader position at Co-op On The Go offers a compelling opportunity for individuals eager to develop their leadership skills in a modern, customer-focused retail setting. If you possess a genuine care for customers, a drive to support your team, and a desire to be part of a forward-thinking company, this role could be the perfect launchpad for your career advancement.