Customer Team Leader reference: 1061427

Discover Your Leadership Potential as a Customer Team Leader at Co-op in Worthing

Are you seeking a role where you can make a tangible impact, develop your leadership skills, and be part of a community-focused organization? The Co-op in Worthing (3-5 Field Place Parade, BN12 6BS) is looking for dedicated individuals to join their team as Customer Team Leaders. This part-time position offers a competitive hourly rate of £13.99 for 22.5 hours per week, with opportunities for regular overtime.

Key Advantages for Aspiring Leaders:

• Career Growth & Support: Co-op is committed to your development. You'll receive full, paid training and dedicated support to help you advance your career. This role is an excellent stepping stone for those looking to move into management or further leadership roles.
• Leadership Experience: As a Customer Team Leader, you'll gain invaluable experience by coaching and supervising Customer Team Members, deputising for the Store Manager, and taking ownership of daily store operations.
• Comprehensive Benefits Package: Beyond a competitive salary, Co-op offers a wealth of benefits designed to support your wellbeing and financial security. This includes a generous 36 days of holiday (pro-rata), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Discounts & Perks: Enjoy a significant 30% discount on all Co-op products in-store, plus discounts on other brands. You'll also benefit from access to "Stream," a money management app, and a 24/7 employee assistance service.
• Community Focus: Co-op's 175-year legacy is built on making things fairer for communities. As a Customer Team Leader, you'll be a vital part of this mission, building relationships and supporting local initiatives.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams. They actively welcome applications from all backgrounds and are committed to creating a supportive environment where everyone can thrive.

Key Considerations for Candidates:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings (starting at 5:30 am), afternoons, late evenings (until 10 pm), and weekends. The specific schedule will be discussed at the interview, requiring a degree of flexibility.
• Age Requirement: Candidates must be aged 18 or over due to the responsibility of authorising age-related sales.
• Application Process: A CV is not required. The application is designed to be accessible via mobile device and includes two online assessments that take approximately 20 minutes to complete.
• Hands-On Role: While leadership is key, this role also involves practical duties such as restocking shelves and cleaning. A willingness to roll up your sleeves alongside your team is essential.
• Problem-Solving & Organization: Success in this role requires strong organizational and problem-solving skills to manage daily operations effectively and ensure a positive customer experience.

If you are a motivated individual with a genuine care for customers, a passion for teamwork, and a desire to grow your leadership capabilities, this Customer Team Leader role at Co-op offers a rewarding opportunity. It's a chance to contribute to a respected organization while benefiting from a supportive and comprehensive employee package.