Customer Team Leader reference: 1061566

Customer Team Leader Opportunity at Co-op in Cuckfield

Are you a motivated individual with a passion for customer service and a desire to step into a leadership role? The Co-op in Cuckfield is seeking dedicated individuals to join their team as Customer Team Leaders. This part-time role offers a competitive hourly rate of £13.99 and the flexibility of varied shifts, including opportunities for regular overtime.

Advantages for Aspiring Leaders:

• Career Development & Support: Co-op provides dedicated support for your personal and professional growth. You'll receive full, paid training to equip you with the skills needed to excel in your role and advance your career within the organization.
• Valuable Leadership Experience: This position offers a fantastic opportunity to develop your leadership capabilities. You'll be responsible for coaching and supervising Customer Team Members, deputising for the Store Manager, and taking ownership of store operations, providing a strong foundation for future leadership roles.
• Comprehensive Benefits Package: Beyond the hourly wage, Co-op offers an attractive benefits package. This includes a generous 36 days of holiday (pro-rata), a pension scheme with up to a 10% Co-op contribution, access to virtual healthcare services for you and your family, and a significant 30% discount on all Co-op products.
• Employee Well-being Focus: Co-op demonstrates a strong commitment to colleague well-being. You'll benefit from support for your physical, mental, and financial health, including market-leading policies that address life events and a 24/7 employee assistance service.
• Work-Life Balance & Flexibility: While the role requires flexibility with varied shifts, the opportunity for regular overtime and rotas shared three weeks in advance on your mobile device can help with planning.
• Community Impact: As part of the Co-op, you'll be contributing to a business with a long-standing commitment to fairness and community involvement. You'll have the chance to build relationships and participate in local community initiatives.
• Streamlined Application: For candidates seeking a straightforward application process, Co-op offers the ability to apply directly from your mobile device without the need for a CV, followed by two short online assessments.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the responsibilities of authorising age-related sales.
• Shift Flexibility: The role requires adaptability to work varied shifts, including early mornings, afternoons, late evenings, and weekends. It's essential to be comfortable discussing your availability during the interview process.
• Leadership & Teamwork Balance: The ideal candidate will be adept at both leading their team and actively participating on the shop floor. This means being comfortable with supervisory duties while also being willing to undertake tasks such as restocking shelves and maintaining store cleanliness.
• Problem-Solving & Organisational Skills: Strong organisational and problem-solving abilities are crucial for effectively managing store operations, ensuring diligence checks are completed, and maintaining stock accuracy.
• Customer-Centric Approach: A genuine care for the needs of customers and members is paramount. You should be motivated to provide friendly, welcoming, and helpful service in all interactions.
• Commitment to Inclusion: Co-op is committed to building diverse and inclusive teams. Candidates who value and contribute to an inclusive workplace will thrive. The organization also participates in the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.

This Customer Team Leader position at Co-op in Cuckfield presents a compelling opportunity for individuals looking to take the next step in their retail career, gain valuable leadership experience, and benefit from a supportive and employee-focused organization. If you are a proactive individual with a strong work ethic and a passion for serving your community, this role could be an excellent fit for your career path.