Customer Team Leader reference: 1061560

Job Review: Customer Team Leader at Co-op

This Customer Team Leader position at Co-op presents a fantastic opportunity for individuals looking to step into a leadership role within a values-driven organisation. The role is part-time, offering 20 hours per week with the potential for regular overtime, providing a good work-life balance while still offering flexibility.

Advantages for Candidates:

• Career Development & Training: Co-op is committed to employee growth, offering full, paid training and dedicated support to help you progress your career. This role is an excellent stepping stone for those aspiring to management positions.
• Comprehensive Benefits Package: Beyond the hourly pay of £13.99, successful candidates will enjoy a generous benefits package. This includes 36 days of holiday (pro-rata), a competitive pension scheme with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a significant 30% discount on all Co-op products.
• Supportive Work Environment: Co-op emphasises a culture of care, offering support for your physical, mental, and financial wellbeing. They also have market-leading policies designed to support colleagues through various life events.
• Modern Application Process: The ability to apply using a mobile device without needing a CV streamlines the initial application, making it more accessible.
• Team Leadership Experience: This role provides hands-on experience in coaching, supervising, and deputising, equipping you with essential leadership skills.

Key Considerations for Candidates:

• Shift Flexibility: The working pattern is varied and includes early mornings (starting at 5:45 am), late evenings (until 10 pm), and weekends. Candidates must be comfortable with this flexibility, as specific shifts will be discussed during the interview.
• Age Requirement: Applicants must be 18 years or older due to the authorization of age-related sales.
• Hands-on Role: While leadership is a key component, the role also involves practical tasks such as re-stocking shelves and general store upkeep. Candidates should be prepared for both aspects.
• Commitment to Values: Co-op is built on a foundation of fairness and community focus. Candidates who align with these values and are keen to contribute to the local community will find this role particularly rewarding.
• Application Assessments: Be aware that the application process includes two online assessments, estimated to take around 20 minutes to complete.

Overall, this Customer Team Leader role at Co-op is an attractive proposition for individuals seeking a part-time leadership position within a company that prioritises its people and communities. The combination of robust training, excellent benefits, and a supportive environment makes it a compelling choice for career development.