Customer Team Member reference: 1061475

Customer Team Member Opportunity: Join the Co-op Community in Wrexham

Are you seeking a part-time role that offers more than just a job? The Co-op in Wrexham is looking for dedicated individuals to join their Customer Team. This permanent, part-time position, offering 12 hours per week with regular overtime opportunities, provides a fantastic entry point into a company with a strong ethical foundation and a genuine commitment to its people.

What to Expect as a Customer Team Member:

As a Customer Team Member, you'll be at the heart of the Co-op experience, ensuring customers receive friendly and efficient service. Your responsibilities will be diverse and engaging, including:

• Providing excellent customer service at the tills and on the shop floor.
• Assisting customers with queries and promoting Co-op Membership and products.
• Ensuring the store is well-stocked, organised, and adheres to safety and legal standards (e.g., price checks, date checks, temperature monitoring).
• Contributing to a positive and collaborative team environment.
• Supporting the introduction of new products and services.
• Engaging with and supporting your local community through various initiatives.

Key Advantages for Your Career Path:

This role presents several compelling advantages for individuals looking to grow and develop:

• Comprehensive Paid Training: You'll receive full, paid training, equipping you with the skills and knowledge needed to excel.
• Flexible Working Pattern: While the role requires flexibility across various shifts (early mornings, afternoons, late evenings, and weekends), this can be discussed at interview, allowing for a balance with other commitments.
• Career Progression Support: Co-op is committed to your personal development and career progression, offering dedicated support to help you advance within the organisation.
• Work-Life Balance Support: The pro-rata holiday allowance (31 days including bank holidays) and the potential for regular overtime offer flexibility in managing your work and personal life.
• Employee Wellbeing Focus: Co-op prioritises the wellbeing of its colleagues, offering support for physical, mental, and financial health. This includes market-leading policies for life events and access to virtual healthcare services.
• Financial Wellbeing: Access to "Stream," a money management app, allows you to draw down a percentage of your earned pay as needed.
• Generous Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus 10% off other brands.
• Pension Scheme: Benefit from a pension plan with up to a 10% employer contribution.

Considerations for Potential Candidates:

To ensure this role aligns with your career aspirations, consider the following:

• Age Requirement: Due to potential shift times (before 6 am or after 10 pm) and business needs, applicants must be aged 18 or over.
• Shift Flexibility: The varied working pattern is a core aspect of the role. Candidates should be comfortable with a degree of flexibility in their schedule.
• Application Process: The application is designed to be accessible via mobile devices, without requiring a CV. It includes two online assessments that take approximately 20 minutes to complete.
• Commitment to Inclusion: Co-op is dedicated to building a diverse and inclusive workplace. They welcome applications from all backgrounds and are committed to supporting candidates with adjustments during the recruitment process.

This Customer Team Member position at Co-op offers a rewarding opportunity to be part of a values-driven organisation that truly cares for its colleagues and communities. If you possess a genuine care for others, excellent interpersonal skills, and a positive approach to problem-solving, this role could be an excellent step in your career journey.