Customer Team Member - Home Delivery Driver reference: 1059999

Embark on a rewarding career path as a Customer Team Member - Home Delivery Driver with Co-op! This part-time, permanent role offers a fantastic opportunity to join a well-established organisation that prioritises its people and communities. If you're a dedicated driver with a passion for customer service, this could be the perfect next step in your professional journey.

At the heart of this role is the delivery of Co-op shopping to customers' homes. This requires not only a safe and considerate driving approach but also a genuine commitment to ensuring customer orders are handled with care. You'll be a key representative of the Co-op brand out on the road, making a direct positive impact on customer satisfaction.

Beyond driving, this position offers a dynamic and engaging work environment. You'll become an integral part of a friendly in-store team, lending a hand with various tasks when you're not on deliveries. This includes serving customers at the till, restocking shelves, and collaborating with colleagues to solve problems. This multifaceted approach provides excellent opportunities for developing a broad range of retail skills and fostering teamwork.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op offers an exceptional benefits scheme, including 31 days of holiday (pro-rata for part-time), a generous pension with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This demonstrates a strong commitment to employee well-being.
• Employee Discounts: Enjoy a substantial 30% discount on all Co-op products in-store, plus 10% discounts on other brands. This is a significant perk that adds tangible value to your employment.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app providing early access to earned pay, and a 24/7 employee assistance service, highlights Co-op's dedication to supporting your financial and overall well-being.
• Career Development & Training: Co-op provides full, paid training and dedicated support for your personal development and career progression. This is a significant advantage for individuals looking to grow within the organisation.
• Work-Life Balance & Flexibility: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, the role is part-time (14 hours per week plus regular overtime). This can offer a good balance for those seeking flexible employment. Rotas are shared three weeks in advance, allowing for better planning.
• Community Focus: Co-op's long-standing commitment to its communities and members is reflected in the role. You'll have opportunities to get involved in activities and events that support your local area, fostering a sense of purpose and connection.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process and are part of the Disability Confident scheme.

Key Considerations for Candidates:

• Driving Requirements: A full UK driving licence held for at least 3 years with no more than 6 points is essential. Candidates must be comfortable with daily vehicle safety checks.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings, late evenings, and weekends. Candidates should be prepared for this flexibility and discuss their availability during the interview.
• Customer-Centric Approach: A genuine concern for customer needs and excellent people skills are crucial for building positive relationships and ensuring customer satisfaction.
• Adaptability: The role encourages introducing new ways of working and embracing change. A positive approach to problem-solving and continuous learning will be beneficial.
• Application Process: While no CV is needed initially, the application process includes two online assessments that take approximately 20 minutes to complete.

This Customer Team Member - Home Delivery Driver role at Co-op is more than just a job; it's an opportunity to contribute to a values-driven organisation, develop a diverse skill set, and receive excellent support for your personal and professional growth. If you possess the required driving experience and a dedication to service, this role offers a compelling proposition for your career development.