Customer Team Member Opportunity Review: Make a Difference with Co-op

Are you seeking a rewarding part-time role where you can directly impact your local community? This Customer Team Member position at Co-op, located at Malcolm Road, Tangmere, PO20 2HS, offers a compelling opportunity for individuals who thrive on providing excellent customer service and enjoy being part of a dynamic team. With a competitive pay rate of £12.60 per hour and the potential for regular overtime on top of a contracted 12 hours per week, this role is designed to be flexible and supportive of your lifestyle.

Key Advantages for Aspiring Candidates:

• Generous Benefits Package: Co-op is renowned for its commitment to its colleagues. Successful candidates will enjoy a significant 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for you and your family.
• Employee Discount: A standout perk is the substantial 30% discount on all Co-op products in-store, along with 10% discounts on other brands.
• Work-Life Balance & Flexibility: While the contract is for 12 hours per week, the mention of regular overtime and varied shifts (including afternoons and weekends) allows for a degree of flexibility. Rotas are shared three weeks in advance and are accessible via mobile, aiding in personal planning.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you are well-equipped for the role. There's also dedicated support for your personal development and career progression, highlighting a commitment to your long-term growth within the company.
• Focus on Wellbeing: Co-op prioritizes the physical, mental, and financial wellbeing of its colleagues. They offer market-leading policies for life events and access to Wagestream, a money management app for early access to earned pay, alongside a 24/7 employee assistance service.
• Community Focus: This role offers a genuine opportunity to support your local community by getting involved in various activities and events, aligning with Co-op's long-standing commitment to community betterment.
• Inclusive Workplace: Co-op actively strives to build diverse teams and welcomes applications from everyone. They are committed to creating inclusive environments where colleagues can reach their full potential and celebrate differences. The company also participates in the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.
• Simplified Application Process: The ability to apply using a mobile device with no CV required makes this opportunity accessible to a wider range of candidates.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to the nature of the role, which may involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Variety: While flexibility is an advantage, candidates should be prepared for varied shifts, including afternoons and weekends. The specific pattern will be discussed at the interview, so it's important to be open about your availability.
• Diverse Responsibilities: This role extends beyond traditional till operations. You will be involved in customer service, supporting Post Office counter tasks, restocking shelves, cleaning, and contributing to a safe and legal store environment. A willingness to undertake a variety of tasks is essential.
• Application Assessments: Be aware that the application process includes two online assessments, taking approximately 20 minutes to complete.
• Part-Time Nature: This is a part-time role (12 hours per week), which might be ideal for students, those seeking supplementary income, or individuals looking for a role with manageable hours. However, consider how this aligns with your broader career aspirations.

The Customer Team Member position at Co-op is more than just a job; it's an invitation to join a company with a strong ethical foundation and a genuine care for its people and communities. If you possess a caring attitude, excellent people skills, and a positive approach to problem-solving, this role offers a stable and supportive environment to grow your career and make a meaningful contribution.