Customer Team Member reference: 1058438

Opportunity Review: Customer Team Member at Co-op (Swinnow Lane, Bramley, Leeds)

This role as a Customer Team Member at Co-op in Swinnow Lane, Bramley, Leeds offers a fantastic entry point into a well-established organization with a strong community focus. For individuals seeking part-time employment with flexibility and valuable benefits, this position presents a compelling proposition.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out by offering an impressive array of benefits. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for themselves and their families. The 30% discount on all Co-op products (plus 10% on other brands) is a significant perk for regular shoppers.
• Focus on Wellbeing and Support: Co-op emphasizes a supportive work environment. Beyond standard benefits, the company provides resources for physical, mental, and financial wellbeing. This includes access to a 24/7 employee assistance service and market-leading policies designed to support colleagues through life events. The Wagestream app, offering access to a percentage of earned pay, is a notable addition to financial wellness.
• Valuable Training and Development: The company offers full, paid training, ensuring you're well-equipped for the role. Furthermore, there's a commitment to personal development and career progression, providing a foundation for growth within the organization.
• Flexible Working and Rotas: While the role requires adaptability with varied shifts including afternoons, late evenings, and weekends, the organization provides rotas shared three weeks in advance and accessible on your phone, aiding in personal planning.
• Community-Oriented Culture: Co-op's long-standing commitment to fairness and community involvement is a significant cultural draw. As a Customer Team Member, you'll contribute to this ethos by supporting the local community through various activities.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments for individuals with disabilities and participate in the Disability Confident scheme.
• Straightforward Application Process: The ability to apply using a mobile device with no CV required simplifies the initial application stage.

Key Considerations for Candidates:

• Age Requirement: Please note that due to potential working hours before 6 am or after 10 pm, candidates must be aged 18 or over.
• Shift Flexibility: The role requires flexibility in working hours, including afternoons, late evenings, and weekends. While rotas are provided in advance, a degree of adaptability will be necessary to meet store needs.
• Varied Responsibilities: Beyond customer service at the till and on the shop floor, your duties will include tasks such as restocking shelves and maintaining store cleanliness. A proactive and adaptable approach is beneficial.
• Age Restriction for Late/Early Hours: Candidates need to be aware of and comfortable with the potential for shifts falling outside standard daytime hours, which necessitates the age requirement.

Career Path Guidance:

This Customer Team Member role is an excellent starting point for individuals looking to develop essential customer service, teamwork, and problem-solving skills. The supportive environment and commitment to training and development at Co-op can serve as a springboard for various career paths within the retail sector. The emphasis on community engagement also offers opportunities for personal growth and contributing to local initiatives. By demonstrating a strong work ethic, a positive attitude, and a dedication to customer satisfaction, candidates can build a solid foundation for future advancement within the Co-op organization or broader retail industry.