Customer Team Member reference: 1058658

Opportunity Review: Customer Team Member at Co-op (Tangmere)

This Customer Team Member position at Co-op in Tangmere offers an engaging opportunity for individuals seeking a dynamic role within a community-focused organisation. With a focus on early mornings and weekend shifts, this part-time, permanent role provides a structured work environment with the potential for overtime, making it an attractive prospect for those who thrive on a consistent schedule.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op stands out with its exceptional benefits, including 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for employees and their families. This holistic approach to employee wellbeing extends to mental, physical, and financial support.
• Generous Staff Discount: A significant 31% discount on all Co-op products in-store, alongside a 10% discount on other brands, represents a substantial perk for employees.
• Career Development and Support: The role comes with full, paid training and dedicated support for personal development. Co-op's commitment to market-leading policies, including support for various life events, demonstrates a strong investment in their colleagues' long-term wellbeing and career progression.
• Flexible Work Arrangements: While shifts are early mornings and include weekends, the rotas are shared three weeks in advance and accessible via mobile, allowing for better personal planning. The option for regular overtime provides flexibility to increase hours when desired.
• Community Focus: For those passionate about making a difference, Co-op's long-standing commitment to its members and local communities offers a unique opportunity to contribute to something meaningful.
• Inclusive Application Process: The ability to apply via mobile without a CV simplifies the initial application. Co-op's commitment to diversity and inclusion is evident in their support for candidates with disabilities, including offering interviews to those who meet minimum criteria through the Disability Confident scheme.

Key Considerations for Candidates:

• Shift Pattern: The role requires early morning shifts, starting from 6:30 AM, and includes weekend work. Candidates must be aged 18 or over due to these working hours. While this offers a distinct advantage for those seeking early starts and a structured finish to their day, it's crucial to ensure this aligns with personal lifestyle and commitments.
• Varied Responsibilities: Beyond traditional customer service, the role involves hands-on tasks in the in-store bakery, shelf stocking, and maintaining store cleanliness. This multifaceted nature means candidates should be comfortable with a range of duties.
• Application Assessments: The application process includes two online assessments, estimated to take around 20 minutes to complete.

Guidance for Career Path:

This Customer Team Member role is an excellent entry point into the retail sector or for those looking to join a values-driven organisation. The emphasis on customer service, teamwork, and problem-solving equips individuals with transferable skills highly valued in various industries. The comprehensive training and support provided by Co-op offer a solid foundation for career growth within the company, whether it's advancing into supervisory roles or exploring other areas of the business. The experience gained in managing diverse responsibilities, from bakery operations to customer engagement, prepares candidates for future leadership opportunities and broadens their professional capabilities.