Customer Team Member reference: 1058644

An Opportunity to Serve and Grow: Customer Team Member at Co-op

This Customer Team Member position at Co-op presents an engaging opportunity for individuals seeking a part-time role with a strong emphasis on customer service, community involvement, and excellent employee benefits. Located at 10-12 Cross Lane, Bebington, Wirral, this permanent role offers 8 hours per week, with the possibility of regular overtime, and operates on Saturdays from 13:30 to 22:00. This role is ideal for those who are 18 or over and are looking for a fulfilling position that contributes to their local community.

Key Advantages for Candidates:

• Exceptional Benefits Package: Co-op is renowned for its commitment to employee wellbeing. Successful candidates will enjoy 31 days of holiday (pro rata), a generous pension scheme with up to 10% employer contributions, and exclusive benefits like 30% off all Co-op products and 10% off other brands. The inclusion of Wagestream for early access to earned pay and virtual healthcare services for the entire family underscore a holistic approach to employee support.
• Comprehensive Training and Development: The role comes with full, paid training, ensuring you have all the skills and knowledge needed to excel. Co-op also emphasizes personal development and career progression, providing dedicated support to help you grow within the organization.
• Flexible and Supportive Work Environment: With rotas shared three weeks in advance and accessible via mobile, you can plan your life with greater certainty. Co-op fosters a friendly and supportive team atmosphere, encouraging collaboration and problem-solving.
• Community Focus: This role offers a chance to actively support your local community through various activities and events, aligning with Co-op's long-standing commitment to fairness and community betterment.
• Convenient Application Process: The ability to apply using a mobile device without the need for a CV simplifies the initial application stage.

Key Considerations for Your Career Path:

• Age Requirement: Candidates must be aged 18 or over due to the working hours that may fall before 6 am or after 10 pm.
• Working Pattern: The role is specifically for Saturdays, 13:30 - 22:00. While there is scope for overtime, the core commitment is to these Saturday hours. Candidates should assess if this aligns with their long-term career goals and personal schedule.
• Core Responsibilities: The role involves direct customer interaction, including operating tills, assisting on the shop floor, product knowledge, and membership promotion. It also requires hands-on store operations like restocking shelves and maintaining cleanliness. A genuine interest in customer service and operational tasks is essential.
• Adaptability and Problem-Solving: The description highlights the need for a positive approach to change and problem-solving. This suggests an environment where adapting to new products, services, and customer needs is a regular part of the job.
• Commitment to Inclusion: Co-op actively promotes diversity and inclusion. Candidates who value working in a varied and inclusive environment will find this role particularly appealing. The company is also part of the Disability Confident scheme, offering support and interview opportunities to disabled candidates who meet the minimum criteria.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to be part of a respected organization that prioritizes its people and communities. If you possess a genuine care for others, strong interpersonal skills, and a proactive attitude, this role could be an excellent stepping stone for your career in retail and customer service, offering a blend of rewarding work and comprehensive support.