Customer Team Member reference: 1058643

Customer Team Member Opportunity at Co-op: A Career Stepping Stone

This Customer Team Member role at Co-op presents a compelling opportunity for individuals seeking to build foundational retail experience within a respected and community-focused organization. The position, located at 10-12 Cross Lane, Bebington, Wirral, offers a part-time contract of 12 hours per week, with the potential for regular overtime, making it an ideal fit for those looking for flexible work arrangements or supplementary income. The advertised pay rate is £12.60 per hour.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out with a generous benefits offering, including 31 days of holiday (pro-rata), a competitive pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for both the employee and their family. This demonstrates a commitment to employee well-being beyond the standard.
• Significant Employee Discount: A substantial 30% discount on all Co-op products, coupled with 10% discounts on other brands, offers tangible financial savings for employees.
• Development and Training: Full, paid training is provided, ensuring candidates are well-equipped for their responsibilities. The role also emphasizes support for personal development and career progression, suggesting a pathway for growth within the Co-op structure.
• Financial Well-being Support: The inclusion of Wagestream, a money management app, allows employees to access a portion of their earned pay before payday, offering valuable flexibility and support for financial planning.
• Work-Life Balance Focus: The part-time nature of the role, combined with rotas shared three weeks in advance and accessible via mobile, promotes a healthy work-life balance. The specific shift pattern (Sunday 13:00 - 22:00, Monday 15:00 - 22:00) also offers structure.
• Community and Values-Driven Environment: Co-op's long-standing commitment to its members and communities, and its focus on fairness, creates a positive and purpose-driven work environment. This role allows you to actively contribute to the local community.
• Inclusive Workplace: Co-op actively fosters an inclusive workplace, celebrating diversity and encouraging applications from all backgrounds. They are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities, including offering interviews to those who meet minimum criteria under the Disability Confident scheme.
• Simplified Application Process: The ability to apply using a mobile device without needing a CV streamlines the initial application stage.

Key Considerations for Your Career Path:

• Temporary Contract: It's important to note that this is a 12-month temporary contract. Candidates seeking long-term, permanent positions should consider this aspect when evaluating the opportunity.
• Specific Shift Pattern: The required working hours are fixed to Sundays and Mondays. Candidates should ensure this schedule aligns with their personal commitments and career aspirations.
• Foundational Retail Skills: This role is an excellent entry point for developing core customer service, stock management, and operational skills within a retail setting. It can serve as a valuable stepping stone for those aspiring to further their careers in the retail sector.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customer needs and the ability to build positive relationships. A proactive and friendly demeanor will be highly beneficial.
• Adaptability and Problem-Solving: The description highlights the need for a positive approach to change and problem-solving. Embracing new products, services, and store processes will be key.

Overall, the Customer Team Member position at Co-op offers a supportive and rewarding environment for individuals looking to gain valuable retail experience. The robust benefits, emphasis on well-being, and commitment to community make it an attractive prospect for those seeking a role that aligns with their personal values and offers tangible growth opportunities.