Customer Team Member reference: 1058646

Explore a Rewarding Career as a Customer Team Member at Co-op in Worcester

This opportunity at Co-op in Worcester presents a fantastic entry point into a customer-focused role with a strong emphasis on community and employee well-being. Designed for individuals who thrive in a supportive team environment and enjoy direct customer interaction, this part-time position offers a blend of hands-on tasks and customer service excellence.

Advantages for Aspiring Candidates:

• Comprehensive Training: Co-op provides full, paid training, ensuring you're well-equipped for all aspects of the role, including working in their in-store bakery. This is an excellent advantage for those new to retail or looking to develop their skills.
• Exceptional Benefits Package: Beyond competitive pay of £12.60 per hour, Co-op offers an impressive array of benefits. This includes a generous 31 days of holiday (pro-rata), a strong pension scheme with up to 10% employer contributions, access to virtual healthcare services for your family, and a substantial 30% discount on Co-op products.
• Work-Life Balance & Flexibility: While requiring early mornings and weekend availability, this 12-hour per week part-time role also offers regular overtime opportunities, allowing you to tailor your working hours. Rotas are shared three weeks in advance and accessible via mobile, promoting predictability.
• Focus on Well-being: Co-op demonstrates a deep commitment to their employees' well-being, offering support for physical, mental, and financial health. This includes market-leading policies for life events and access to resources like Wagestream for pay advances and money management.
• Community Impact: As part of the Co-op, you'll contribute to a business with a long-standing history of supporting its members and local communities. You'll have opportunities to get involved in community activities and events, adding a sense of purpose to your work.
• Simplified Application Process: The ability to apply using a mobile device without a CV makes this role accessible and straightforward to pursue.

Key Considerations for Your Career Path:

• Early Morning & Weekend Availability: The role requires flexibility to work shifts that fall within early mornings (store opening times) and include weekends. This is a crucial factor to consider when assessing suitability.
• Age Requirement: Candidates must be aged 18 or over due to the nature of the working hours, which may extend before 6 am or after 10 pm.
• Proactive & Customer-Centric Approach: Success in this role hinges on a genuine care for customers, excellent people skills, and a positive attitude towards problem-solving and change.
• Diverse Responsibilities: Beyond till operations, the role involves tasks such as shelf stocking, maintaining store standards, and contributing to a positive shopping experience, including working in the in-store bakery.
• Commitment to Inclusion: Co-op actively fosters an inclusive workplace and welcomes applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process for individuals with disabilities, including participation in the Disability Confident scheme.

This Customer Team Member position at Co-op in Worcester is an excellent opportunity for individuals seeking a role that offers tangible benefits, a supportive environment, and the chance to make a positive impact. If you are a proactive individual with a passion for customer service and value a company that invests in its people, this role could be a significant step in your career journey.