Customer Team Member reference: 1058528

For individuals seeking a customer-facing role within a values-driven organization, the Customer Team Member position at Co-op in Ridingleaze, Lawrence Weston, Bristol presents a compelling opportunity. This part-time, permanent role offers a steady income and the potential for overtime, making it an attractive option for those looking to supplement their existing commitments or build a stable career.

Key Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out with a generous array of benefits. Employees receive 31 days of holiday (pro-rata for part-time), a significant 30% discount on all Co-op products, and a further 10% discount on other brands. Beyond these immediate perks, a strong pension scheme with up to 10% employer contributions, virtual healthcare services for the whole family (including GP appointments, mental health support, and more), and a 24/7 employee assistance service highlight Co-op's commitment to employee wellbeing.
• Career Development and Support: The organization emphasizes personal development with full, paid training provided from the outset. This ensures that all new team members are equipped with the necessary skills to succeed. The promise of dedicated support for career progression suggests opportunities for growth within the company.
• Financial Wellbeing Tools: The inclusion of Wagestream, a money management app allowing early access to earned pay, demonstrates a forward-thinking approach to supporting employees' financial health.
• Work-Life Balance Considerations: While the working pattern is a fixed afternoon/evening shift (12 pm - 10 pm, including weekends), the part-time nature (12 hours per week) with regular overtime offers a degree of flexibility. The mention of rotas being shared three weeks in advance provides valuable predictability for planning personal commitments.
• Inclusive and Community-Focused Environment: Co-op's long-standing commitment to fairness, community support, and creating an inclusive workplace is a significant draw for candidates who value these principles. The company actively welcomes diverse applications and offers support for individuals with disabilities, including guaranteed interviews for those meeting minimum criteria under the Disability Confident scheme.

Key Considerations for Candidates:

• Shift Pattern: The specified working hours (12 pm - 10 pm, including weekends) are a crucial aspect to consider. Candidates must ensure this shift pattern aligns with their personal circumstances and career aspirations. Flexibility regarding these hours will be discussed at the interview stage.
• Role Responsibilities: The Customer Team Member role is multifaceted. Beyond customer service at the tills, responsibilities include stocking shelves, maintaining store cleanliness, and actively contributing to a positive shopping experience. Individuals who thrive in dynamic environments and enjoy a variety of tasks will find this role fulfilling.
• Application Process: The application is designed to be accessible, allowing for mobile device submissions without a CV. However, candidates should be prepared for two online assessments that will take approximately 20 minutes to complete.
• Geographic Location: The role is based at a specific location in Ridingleaze, Lawrence Weston, Bristol. Commuting to and from this location should be a primary consideration.

In summary, this Customer Team Member position at Co-op offers more than just a job; it provides a supportive and inclusive environment with substantial benefits and a commitment to employee wellbeing. For individuals who are customer-focused, possess strong interpersonal skills, and are seeking a role within a socially conscious organization, this opportunity is definitely worth exploring as a valuable step in their career journey.